Customer Service Representative
4 weken geleden
**What you should bring with you**
- MBO+ or HBO with commercial background
- Minimum 5 years experience in as a customer service representative in a technical environment ideally in service environment
- Experience with SAP, ideally HANA S/4
- Hands-on mentality combined with a high level of ownership
- Team-player, flexible and pro-active attitude, including communication to the different stakeholders
- Friendly service mindset with a desire to live up to the promise made to the customer “we always deliver”
- Dedication to quality paired with a strong process-thinking
- Resilience to stress and ability to cope with ambiguous situations - mainly conflicting needs of different departments that need to be managed
- Good communication skills
- Very good Dutch and German skills both spoken and written, working knowledge of English required as you will be dealing with customers in various countries
**We offer**
We are working in a professional environment, where safety, technical know-how, teamwork and a good team spirit are the focus points. Among others, our benefits cover professional training and employee events, health checks, health and pension insurance, performance bonus, 25 paid vacation days, 13 ADV days, paternity paid leave and sick leave, as well as coverage of expenses for travel for work, in accordance with the CAO Metaal en Techniek (kleinmetaal).
**Company Profile**
Locally close to the customers - globally successful: HOERBIGER is active worldwide in 43 countries on all continents. 6,174 employees at 133 locations - including 30 production plants - deliver reliable solutions for better performance, increased safety, and fewer emissions. In 2023, they generated sales of 1.416 billion euros. For renowned customers from the energy sector, the process industry, the automotive industry, the mechanical engineering industry, safety technology, and the electronics industry, performance-determining products and services from HOERBIGER make the difference. With innovations for decarbonization and energy transition, HOERBIGER is already enabling change today for a better tomorrow. As majority shareholder, the HOERBIGER Foundation preserves the 129-year-old entrepreneurial heritage and guarantees stability, independence, and a future-oriented strategy.
Job Reference: NL00032
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