Residential Property Assistant

JLL supports the Whole You, personally and professionally.
Residential Property Assistant
Corporate Accounts - Work Dynamics EMEA
The Residential Property Assistant is responsible for the effective management of residential property services at one of our client's locations. This includes furnishing properties, ensuring compliance with regulations, managing inventories, and assisting the JLL team with customer move-in and move-out programs.

**Responsibilities**:
Manage reactive, M&E, Soft FM, and building fabric works in leased hold properties
Coordinate and plan all works/services with the supply chain
Assist with incidental and new works programs
Ensure accuracy and timeliness of information in the JLL system
Establish a follow-up system for ongoing issues
Assist in managing the housekeeping of inventories and SRP flats
Liaise with third-party providers as needed
Collaborate with housing administrations
Provide staff residential accommodation services as defined by the contract
Manage invoices, purchase orders, rents, and utilities

**Requirements**:
Experience in a similar role
Fluency in English and Dutch (written and oral)
Proficiency in MS Office and systems management software
Experience with landlords, estate agents, and customers in a home search capacity
Ability to coordinate and manage planned and reactive services end-to-end
Experience in managing works and subcontractors
Understanding of tenancy agreements and housing administrations
Valid driver's license
**Competencies**:
Able to remain calm and communicate effectively under pressure
Confident decision-maker who takes action and achieves objectives
Adherence to systems, procedures, and accurate record-keeping
Pursuit of high standards and effective communication with tenants and client teams
Balancing commercial considerations with colleagues' and clients' needs
Critical examination of data and tracking delivery against specifications and budgets
Clear understanding of contractual requirements and effective communication of responsibilities
Exceptional customer service skills
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.