Customer Service 2nd Line

6 maanden geleden

Venlo, Nederland VidaXL Voltijd

Customer Service 2nd Line - Dutch

**How does your day look like?**:
It’s Monday morning and the week is starting again. You will begin your day with a good cup of coffee and then start up your computer at home. Your day starts around 08.00/08.30 as a Customer Service Employee for the Dutch market.

After that, you see that we had some feedback on eBay. You immediately search in our systems for the historic interactions with the customer. You try to gather all the information about the case and order. You will reach out to the customer by phone and your goal is making the customer satisfied again with our product and service. You succeed in making the customer happy again, giving you a very good feeling.

**We offer**:

- The chance to grow in a fast-growing company;
- Travel allowance of 0,23 cents per km;
- Non-contributory pension;
- 25 vacation days (on a full-time basis) with the possibility to buy 10 more;
- 8% holiday allowance;
- 20% discount on all vidaXL products.

**Must haves**:

- Dutch and English verbal and written skills are very good;
- Open for flexible working times because of the time differences;
- Experienced in client contact;
- Known for your enthusiastic personality;
- Clever in working with computers and MS Office;
- Open to work 24-36 hours per week.

**vidaXL as an employer**:
So, are you looking for a dynamic international company that values your curiosity, passion, and desire to learn? Are you looking to work in a team with colleagues who think big and are eager to take on fresh challenges? Take the opportunity to meet and work with a team of professionals with diverse cultural backgrounds who also have a few things in commonambition, fun, and excellent skills.

**Want to join us?**:
High School
0-3 years

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