Deskside Support Technician, Amsterdam
2 weken geleden
**What to Expect**
Tesla is at the forefront of sustainable energy, designing, manufacturing, and servicing the world’s leading solar technology, energy storage systems, and electric vehicles. We empower individuals to generate, store, and use clean energy in an eco-friendly way
We are committed to hiring and developing top talent globally. At Tesla, we foster an inclusive work environment where everyone, regardless of background, can thrive. Our teams collaborate across various disciplines to tackle complex challenges with creativity and passion, all while contributing to a more sustainable future
The Role:
We are looking for a Desktop Support Technician to join our team in Amsterdam, the Netherlands. In this role, you will mainly prepare and ship hardware for new hires throughout the EMEA region and manage our IT stock. You will also troubleshoot and resolve technical issues related to workstations and help our userbase both in-person in Amsterdam and remotely. This is considered as a temporary position, with a maximum duration of one year
**What You'll Do**
- Install, prepare and ship hardware for new-hires across the EMEA-region
- Oversee IT stock management, ensuring adequate supplies, tracking inventory, and maintaining accurate records
- Assist in organizing and prioritizing technical projects to meet deadlines
- Be available for occasional weekend work, after-hours support, and on-call duties as needed
- Travel to other locations in EMEA as necessary
**What You'll Bring**
- Bachelor’s degree in computer science or equivalent education/training
- 2+ years of experience in IT support, preferably in global or international organizations
- Experience with ticketing systems for managing technical requests and issues
- Proficiency in supporting mobile devices (iOS, Android), Microsoft Windows, MS Office, and Apple OS X
- Experience with VOIP systems, network troubleshooting, and Active Directory
Key Skills:
- Excellent communication and customer service skills
- Strong ability to manage IT stock and maintain vendor relationships
- Ability to manage IT stock effectively, ensuring necessary equipment and supplies are readily available
- Self-motivated and capable of working independently with mínimal supervision
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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