User Experience Research

4 weken geleden

Amsterdam, Nederland SkillLab Voltijd

**Welcome to SkillLab**
At SkillLab, we envision a world where everyone has a pathway to employment. We enable and lead a radical change - a focus on skill-based approach to employment services. Our AI-driven technology creates more inclusive and efficient labor markets by empowering people to turn their skills into careers. SkillLab is working with employment and career services in 25+ countries and seeks to transform labor and education markets globally.

**Your opportunity**
- You will experience the culture of a technology start-up and work in an international environment with SkillLabers from +25 countries.
- You will make a positive change in the world by creating simple, crafted and useful products that elevate the people who use them.
- You will work closely with the User Experience team, as well as other functions, such as developers and product managers.
- You will gain a lot of experience interviewing users, validating product features, and communicating insights to internal stakeholders.

**Your team**

You will work closely with Mirette (UX Researcher) and the rest of the User Experience team in a thriving, user-centric company culture. As designers and researchers, the UX team is responsible for understanding our users, championing their perspective throughout the product development process and translating their needs into the products we build at SkillLab.

We are proud to work at a company with a strong social mission, and we hope you will be too

**Your impact**
- You will take ownership of validating key features in our product with user research. While your focus will be on usability testing, there might also be opportunities to support more foundational research.
- You will use a range of tools and methodologies to address the team’s research questions
- You will work closely with designers, product managers, and other stakeholders. With their input, you will define the goals for research, recruit users, plan and facilitate in-person and remote testing.
- You will be responsible for reporting and communicating your research findings.
- You will work closely with the design team to advocate for solutions to the issues you’ve identified

**Your skills**
- You have knowledge of usability heuristics, user-centered design principles and methodologies
- You have experience conducting qualitiative user interviews and/or usability tests
- You’ve got excellent presentation skills, and are a clear written and verbal communicator
- You are comfortable working with quantitative data (analysis and number-crunching)
- You have a keen interest in human behavior and an appreciation for good product design
- You can showcase your projects or relevant coursework through your portfolio

**Extra awesome**
- You are fluent in Arabic and comfortable conducting user research with Arabic-speaking users.
- You have have prior internship experience working in an agile product development environment
- You have experience with quantitative research methods
- You have experience with survey design and analysis

**Requirements**:

- You are pursuing or recently completed (within the last 12 months) a degree in Human-Computer Interaction, Psychology, Computer Science, Data Analysis, Information Technology, or a related field
- You are excited about our social mission to empower everyone to have a pathway to employment
- You are able to commit to a six month internship

**Compensation, start-date & location**
- This is a paid internship. If you live in Amsterdam or relocate to Amsterdam during your internship, then the monthly reimbursement is will be 1.000 EUR.
- You can do the internship by living in another city in the Netherlands and commuting to the office 1-2 days per week. If you do the internship remotely, then the monthly reimbursement will be 700 EUR. SkillLab covers your train commuting expenses to Amsterdam.

**Benefits**
- You will have a personal learning budget to invest in your professional development.
- You will have access to mentors & coaches (SkillLab is part of the Google for Startups SDG accelerator).
- You will have access to a monthly flexible budget of benefits via Yourcampus app. You can spend this budget on a large selection of providers, ranging from gym memberships to bike subscriptions and online stores.
- You will join our bi-annual company offsite retreats in different locations like Belgium, Germany etc.

**Our selection procedure**
- We will invite you for a short screening call.
- We will invite you for a 60min interview if we find that you are a good fit. The interview will include the presentation of parts of your portfolio, and a short assignment we’ll ask you to complete ahead of time.

**What else to know?**
- If this job is not for you, perhaps you have a friend who might be a good fit. Send them this job posting

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