Client Relations Representative

**Responsibilities**:
**Client Relationship Management**:

- Build and maintain strong, long-lasting relationships with key stakeholders within established Strategic Business Accounts.
- Serve as the primary point of contact for clients, understanding their business objectives, challenges, and opportunities.
- Proactively engage with clients to identify their evolving needs and opportunities for additional collaboration.

**Sales and Business Development**:

- Identify potential gaps, issues, solutions, and cross-sell opportunities within existing Strategic Business Accounts.
- Develop tailored solutions and proposals to address client needs and objectives.
- Present solution ideas effectively to key decision-makers, demonstrating value and ROI.
- Assist in negotiating contracts and terms with internal departments, ensuring mutually beneficial agreements are reached.

**Strategic Planning**:

- Collaborate with internal teams to develop strategic account plans aligned with account and client objectives.
- Stay informed about industry trends, competitor activities, and market developments relevant to assigned accounts.
- Provide insights and recommendations to enhance client satisfaction and drive revenue growth.

**Account Growth and Retention**:

- Achieve sales targets and objectives for assigned Strategic Business Accounts.
- Drive revenue growth through new business acquisition and existing account expansion.
- Monitor account health and satisfaction levels, taking proactive measures to ensure ongoing satisfaction and retention.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision benefits package.
- Retirement savings plan with employer matching.
- Opportunities for professional development and career advancement.
- Positive and collaborative work culture with a focus on innovation and excellence.

**Qualifications**:

- Ability to speak both English and Dutch is required.
- Bachelor’s degree in Business Administration, Marketing, or related field preferred, or equivalent combination of education and experience.
- Proven experience in client relationship management and B2B sales, ideally in a strategic account management role.
- Demonstrated success in selling solutions to established accounts and meeting or exceeding sales targets.
- Strong business acumen with a deep understanding of client needs, industry trends, and market dynamics.
- Excellent communication, negotiation, and presentation skills.
- Strategic thinker with the ability to develop and execute effective account plans.
- Highly organized, self-motivated, and results-driven.
- Ability to thrive in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams.

Work Location: In person