Second Line Compliance Operations Agent
1 maand geleden
Our user wants a bank that is centered around their needs, which includes trust in ongoing services. Your challenge in this mission is to strengthen our compliance operations, and ensure that we are compliant to local laws and regulations - and through this, help us keep Making Life Easy for our users
**Take ownership**
Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations As our Customer Guide for Compliance Operations, you will serve our users by taking ownership of:
- Customer experience
- Reviewing user transactions, including complex cases that need careful decision-making
- Process improvements to ensure compliance with laws and regulations
You have a thorough understanding of AML, EDD, and Compliance Operations topics, whether through previous experience or through your studies
- You have in-depth investigation & problem solving skills, and have a strong sense of ethics in line with our commitment to ethical financial practices and responsible management of our users' assets
- You're proficient in Dutch language
**Your space to perform**
We give you the space and the tools you need to succeed
Great colleagues that share your mindset
﹩ A competitive gross monthly base salary between €3,241 - €4,012
Bonus potential based on the impact you make
Working hybrid possibilities that only get better with time
We support growth with bunq Academy and €1500 annual learning budget
A massive discount with OneFit for your wellbeing
Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices )
A Macbook to keep with you while you're with us
Fabulous in-house chefs cooking delicious lunches
An optional pension plan with monthly contribution from bunq
Monthly contribution to your phone and internet bills
Friday drinks and other celebrations - bunq style
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