Credit Controller
2 weken geleden
**Credit Controller**
**Your role at Bugaboo**
Join us on our mission to help empower parents and children to discover the world together Bugaboo is a premium Dutch parental company that reinvented the stroller 20 years ago. We continue to bring a pioneering mindset and an obsession with quality to everything we do and we’re looking for entrepreneurial and passionate people to join us. With design and innovation led in-house, production in our own factory in Xiamen and a global footprint we are proud of our creativity and cultural inclusion.
**About us**
Bugaboo has been pioneering parenting products since 1999. We design for the future and bring a mindset of innovation, curiosity, and creativity to everything we do. We also pride ourselves on the unrivaled engineering of our award-winning products, which are built to last and crafted to help simplify everyday life for families.
At the core of our business, we believe in doing the right thing and taking responsibility. For our planet, we’ve pledged to reduce our CO2 emissions to net zero by 2035. Our B Corp Certification also reflects our commitment to accountability, transparency, and making products with a smaller impact. For our people, we focus on diversity and creating an environment where everyone feels heard, safe, included and valued. This commitment to our company culture spans our global teams, from our HQ in Amsterdam to our owned factory in Xiamen, China.
We’re passionate about unlocking potential, and we’re driven to revolutionize our industry again and again. Together, we’re shaping a new future - do you want to join us for the journey?
Your aim as a Credit Controller is to ensure that customers pay on time, monitor and analyze customer behavior and take appropriate actions with the aim to minimize Bugaboo’s financial risk. You act within the boundaries as set by local rules and legislation, audit guidelines, inco terms and Bugaboo audit guidelines. You are part of the Finance team and report to the Credit Manager.
**What will you do**
- Process deposits and credit card transactions.
- Match incoming payments and research short/unmatched payments, including chargebacks/deductions.
- Handle inquiries and complaints about incoming/unmatched payments.
- Monitor A/R ageing and maintain overdue % and Days Sales Outstanding per credit insurance policy.
- Assign receivables to third-party collection agencies when necessary.
- Track inquiries and complaints about outstanding invoices and coordinate with Operations and Sales for solutions.
- Monitor and analyze customer behavior.
- Propose and process insured credit limits and act on order blocks.
- Reconcile A/R sub-ledgers to general ledgers.
- Prepare credit control reports and assist in various projects.
- Manage customer setup and maintenance in compliance with internal and legal requirements for assigned countries.
- Conduct proactive/reactive analysis of irregularities (e.g., non-consumer orders, high-risk areas), fraud checking, and handling chargebacks.
**What you will bring to the table**
- Knowledge of applicable local rules and regulations in credit collection
- Understanding of audit guidelines
- Financial acumen
- Strong negotiation skills
- Associate degree
You have fluent English language skills as Bugaboo is an international company.
You relate openly and comfortably with diverse groups of people and gain the confidence and trust of others through honesty, integrity and authenticity.
**What we offer**
- An enthusiastic team of friendly, driven colleagues with love for our mission and brand;
- An inspirational, inclusive, fast-growing international work environment in which you can make a difference and develop yourself further;
- Access to OpenUp (wellness hub) - monthly wellbeing webinars, individual coaching and an Employee Assistance. Program with free access to Mental Health Professionals for when times are tough;
- Holiday swap (you are free to exchange a public holiday for another day that is more important to you);
- Bicycle lease plan - a monthly contribution up to EUR 50 to support you in leasing a bicycle;
- Eligible to participate in Bugaboo’s bonus plan;
- Flexible and hybrid working and the opportunity to work from anywhere in the world 8 weeks of the year;
- A Bugaboo stroller when expecting a baby & Bugaboo friends & family of 20% discount;
- Paid parental leave for primary and secondary caregivers (based on eligibility);
- Day off on your Birthday & Day off for volunteering activities:
- 25 holiday days per calendar year and an additional day for every year of service (up to 5 years);
- Commuting reimbursement (Bugaboo refunds 100% of the public transport costs or 0,21 EUR per km travelling by car/bike/scooter-motor).
- Work from home allowance plus home-office set up budget;
- A solid pension plan, disability insurance and discount on your supplemental healthcare insurance.
**Once you apply
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