Asml Business Services Strategy Lead

2 weken geleden

Veldhoven, Nederland ASML Voltijd

**Introduction to the job**

Do you want to be part of progress? Do you want to be part of a global fast-growing company? Do you want to contribute to the further set up and improve our ASML Business Services (ABS) organization? Then we are looking for you

ASML Business Services (ABS) is ASML’s provider of well-defined services, leveraging cross-sector, highly quality and compliant processes. Within ABS, we deliver world-class automated support services for six sector within ASML: HR&O, Finance, IT, Sourcing & Procurement, Sales and CRE. ABS is organized around 5 so called Operations Towers to provide services to these sectors and rest of ASML; Finance Operations, People Operations, Customer Operations, Vendor Operations and IT Operations. In addition there are two other Operations Teams; Reporting Operations, focusing on delivering standardized report for ABS and Master Data Operations focusing on all master data objects in scope from ABS.

As part of the ABS Capability Center, we are looking for a Strategy Lead to orchestrate the overall ABS strategy. The Head of GBS Strategy is responsible for developing, updating, and facilitating ABS strategic plans. This role is critical to the organization as it ensures alignment across strategy, goals, and annual plans, drives standard business practices for planning, agile, and continuous improvement across the department, and monitors the progress and business value of prioritized initiatives.

**Core Responsibilities**:

- Develops, facilitates, and supports the development and maintenance of the ABS multi-year strategy. Responsible for ensuring alignment between strategy, department goals, and initiatives.
- Align GBS operations with the company's overall business goals and global objectives.
- Creates and communicates a clear ABS strategic vision towards the business; provides ongoing updates to keep stakeholders aware of progress.
- Collaborate with senior leadership and business units to understand their needs and drive alignment between ABS and the business.
- Facilitates scoping conversations leading up to a new service introduction in ABS
- Owns best practices, drives benchmarking, defines updates to ABS operating model as business needs evolve.
- Lead the team who drives the annual ABS planning process; coordinates and facilitates new intake requests, and the building of annual plans and change portfolio. Supports the development of strong business cases and ability to validate progress and realize value using the value office concept.
- Oversee budgeting and financial performance of ABS, focusing on cost optimization.
- Consolidates strategic plans across ABS and publishes for one view across the organization. Owns the monitoring of current year plans; provides readouts of progress and ensures business value is achieved.

**Requirements**:

- Master’s Degree and 15+ years of experience in shared services, GBS, or similar functions, with a track record of strategic leadership.
- Excellent communication and stakeholder management skills, with the ability to present complex ideas clearly to senior executives.
- Ability to partner cross-functionally; leveraging influencing skills to bring other’s along and evolving approach based on stakeholder feedback.
- Deep understanding of GBS models, industry best practices, and emerging trends in automation and service delivery.
- Strategic Thinking: Ability to see the big picture, anticipate trends, and shape the future of GBS operations.
- Demonstrated strong analytical and planning skills; ability to be innovative.
- Proven ability to develop options and test and learn to define the best path forward.
- Strong project management skills and working knowledge of Agile practices.

**Skills**
- Excellent communicator, being able to influence without hierarchical power
- Ability to manage a large and diverse range of stakeholders, to balance the interest of multiple stakeholders and act fairly despite conflicting demands of stakeholders
- Maintains personal effectiveness and people focus under pressure, high speed of change and uncertainty
- Ability to guide, coach and advise at operational, tactical and strategic level to effect sustainable change and improving the portfolio, program and project and process maturity level of the organization
- Anticipates future trends and implications accurately
- Team player, enjoys working in multidisciplinary and multicultural teams with the ability to work independently
- Hands-on mentality, takes ownership and gets things done

**Other information**

This role is positioned within ABS Capability Center and reports to the Head of ABS Capability Center. This is a full-time position (40 hours).

**Diversity and inclusion**:
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex,

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