Logistics Operations Project Coordinator

1 maand geleden


Amsterdam, Nederland Expeditors Voltijd

**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 19,000 trained professionals
- 350+ locations worldwide
- Fortune 500
- Globally unified systems

**Key Responsibilities**:

- Enhance customer relationships by identifying areas for improvement in the overall customer experience
- Support operational oversight of priority warehouse functions, and act as first POC
- Build customer relationship and provide excellent customer service, understanding their needs and goals
- Assists with project proposals and deliverables with Program Sponsor and other related departments/partner teams that will be involved to determine proper lead time.
- Work with PMs on documenting project scope and high-level requirements
- Documents, tracks and receives project documentation and deliverables
- Shares information and updates with our onsite team and relevant sponsor(s) as relevant to project activities, maintaining effective communication and working relationships
- Assist in documentation and tracking of project risks, issues, action items and decisions as part of the project management activities
- Follow-up and track project statuses and update the project tracking system with pertinent information
- Create project related reports from the project work breakdown structure
- Disseminate information related to project schedules
- Attend/lead project review status meetings a capture notes and action items and disseminate as appropriate
- Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
- Assist in tracking, monitoring, and communicating project-related issues, scope changes, variances and contingencies that may arise

**Qualifications**
- Bachelor's degree or equivalent working experience
- 3+ years experience in warehousing, supply chain and logistics
- 3+ years demonstrated experience as key contributor to projects
- Advanced Analytical skills - Ability to perform exploratory analysis to identify GAPs highlighting improvement opportunities
- Ability to define, develop, document, and implement business processes and procedures
- Excellent customer service skills
- Self-starter with the ability to triage and prioritize tasks in a fast-paced environment
- Time management, resource management, attention to detail, and persuasion skills needed
- Strong knowledge of PowerPoint, Microsoft Projects, Visio, Lucid, or Smartsheets (preferred)
- Manufacturing or machine production knowledge (a plus)

**Additional Information**
- English professional proficiency required
- Onsite in Amsterdam - NOT remote



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