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Cruise Operations Coordinator

1 maand geleden


Amsterdam, Noord-Holland, Nederland TUI Group Voltijd
About the Job

Are you a logistics expert with a passion for cruise tourism? We are seeking a skilled Cruise Operations Coordinator to join our team in Amsterdam. In this role, you will be responsible for planning and executing large-scale operations, including shore excursions, embarkation and disembarkation services, and hotel services.

Key Responsibilities:
- Plan and manage complex operations within set timelines using a structured project management framework
- Maintain continuous communication with internal and external stakeholders, including cruise line head offices, port authorities, vendors, and staff
- Efficiently track and manage operational information, accounting tasks, and settlements for accurate reporting and invoicing
- Think creatively to improve processes and products, increasing efficiency and effectiveness

Requirements:
- Bachelor's degree in Tourism, Supply Chain and Logistics, Business Management or related field
- Experience in cruise and/or tour operations business
- Strong problem-solving skills and ability to adapt to changing priorities
- Excellent communication and teamwork skills
- Intermediate Excel skills, including basic functions, formulas, and pivot tables

What We Offer:
- Competitive salary package of around €55,000 - €65,000 per annum, depending on experience
- Training opportunities and free access to TUI Learning Hub and TUI Skills Academy
- Flexible working times, including shifts and weekends, with 40 hours worked over a 7-day period
- Comprehensive benefits package, including health insurance and pension plan

About Us
TUI Group is a leading travel company with a rich history of innovation and customer satisfaction. We are committed to delivering exceptional experiences for our customers, while promoting diversity, equity, and inclusion in the workplace.