Investor Engagement Officer Spain, 32 Hours a Week

2 maanden geleden

Amersfoort, Nederland Oikocredit International Voltijd

**About the job**

**Main Responsibilities**
- Lead creation and conversion:_

Executes on the market strategy developed by the Marketing Unit, and follows up with leads generated through the digital campaigns. Further, organizes events (in-person and online) to create touchpoints with identified target groups, and follows up with participants to facilitate conversion of new investors.
- Investor engagement:_

Creates an account plan which describes the actions to be taken to achieve ambitious yet realistic measurable goals. Engages with current investors to facilitate additional investments, maintain loyalty to reduce churn, and offer additional propositions (e.g. child, legacy investments) that are suitable for the investor given their lifecycle moment.
- Cross-functional/stakeholder collaboration:_

Works together with relevant stakeholders to ensure customer centricity and optimize client satisfaction. Collaborates with Investor Support to capture opportunities; with the Marketing Unit to receive the marketing mix and refine the approach for the local market based on feedback from leads and investors and knowledge of local competitors; with the Support Associations in the region and the volunteers to create joint opportunities for lead flow; and with the Institutional (Large) investors unit to facilitate large account opportunities and grow smaller into larger accounts. Further, uses the data insights developed by the Marketing Ops team to understand success drivers and prioritize actions accordingly.
- Continuous improvement of the customer experience_:
Generates initiatives to improve the customer experience and customer satisfaction.

**Qualifications**
- University degree in communication, social sciences, or other relevant field, or equivalent experience
- 3-5 years of experience in sales / customer engagement, preferably in the financial industry
- Knowledge of or ability to appreciate the regulatory boundaries of retail investments, impact investing in general, and strong affinity with sustainability
- A results-driven, commercial approach with excellent communications skills and empathy for the customer
- Is used to working with measurable goals and customer KPIs
- Ability to collaborate with stakeholders while keeping an eye on goals
- Fluency in English and Spanish.

**Competencies**

Commercially skilled, Outbound calling, Customer centricity, Problem analysis and assessment, Initiative (shared Oikocredit competence), Market orientation, Cooperation (shared Oikocredit competence), Building and maintaining networks and relations, Verbal communication and presentation, Planning and organizing

**Additional remarks**

We are currently offering two open positions: one located in Spain and the other at our international headquarters in Amersfoort.

**How to apply**

**_
Oikocredit is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment that embraces individuals from various backgrounds._

  • Investor Support Officer, French Speaking

    14 uur geleden

    Amersfoort, Nederland Oikocredit International Voltijd

    **About the team** The Investor Support (IS) team is responsible for Oikocredit’s Direct Members and investors investment lifecycle management. This includes servicing investors request, ensuring adherence with compliance guidelines and building and maintain standards for processes, investors and/ or members, as well as supporting the investor and member...

  • Investor Support Officer

    5 maanden geleden

    Amersfoort, Nederland Oikocredit International Voltijd

    **The department** The Operations Unit is responsible for enabling, executing and managing support functions across the organization. The unit performs this support function through 5 teams: Back-Office, Investor Support, Business Support, Procurement Support and CDD investor. **About the job** The Investor Support (IS) team is responsible for...

  • HR Officer

    1 maand geleden

    Amersfoort, Nederland No Brothers Voltijd

    Do you have HR experience, are you well versed in personnel administration, and would you like to work for an international high-tech market leader? Then you simply must be the HR Officer we are looking for! **Wat ga je doen?**: As an HR Officer you will be taking care of all daily matters related to the European personnel: recruitment, onboarding, sick...

  • QHSE Officer

    3 weken geleden

    Amersfoort, Utrecht, Nederland EuroParcs Voltijd

    Job Title: QHSE OfficerAre you a detail-oriented and socially skilled professional looking for a challenging role in a growing international organization? As a QHSE Officer at EuroParcs, you will be responsible for developing, implementing, and monitoring work processes and procedures related to health, safety, environmental, and quality management. You will...

  • Customer Lifecycle Manager

    5 maanden geleden

    Amersfoort, Nederland Webhelp Voltijd

    **Account Management** **Location** - Amersfoort, Netherlands*** Job Title: Customer Lifecycle Manager (all diversity) **Job Description**: **Are you passionate about sales?** **Do you want to work in sunny Spain?** **Our company** Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and...

  • Compliance Officer

    2 maanden geleden

    Amersfoort, Nederland Oikocredit International Voltijd

    **Result areas of the department** The Legal & Compliance team is part of the Finance & Risk Unit and is responsible for providing excellent legal and compliance services and support to Oikocredit including all regional offices, branches, and subsidiaries while at the same time being critical in monitoring the Legal, Regulatory and Compliance risks. Since...

  • HR Officer

    1 maand geleden

    Amersfoort, Nederland Proud People Voltijd

    Heb jij de ambitie om een boeiende loopbaan in Human Resources te volgen, waar dynamiek en diversiteit samenkomen? De rol van HR Officer biedt de perfecte uitdaging voor wie op zoek is naar een carrière vol groei en impact! Als HR Officer vertegenwoordig je samen met de HR-manager de Human Resources afdeling. Deze dynamische positie omvat een breed scala...

  • Compliance Officer

    4 weken geleden

    Amersfoort, Utrecht, Nederland Randstad Voltijd

    Start Your Compliance Career with RandstadAre you looking to kick-start your compliance career? Look no further than Randstad. We offer a unique opportunity to join our team as a junior analyst and grow within the bank.What We OfferA competitive salary of €2900-€3300A temporary contract with the possibility of a permanent position at ABN AMROHybrid...

  • Customer Services Officer

    5 maanden geleden

    Amersfoort, Nederland FrieslandCampina Voltijd

    In the customer care team of FC Professional & Trading, we are looking for an enthusiastic Customer Care Officer who loves to work in an ambitious environment where you can combine your customer obsessed mindset and communication skills to realize a flawless customer experience. We are seeking a dedicated and talented Customer Care Officer with a focus on...

  • Customer Services Officer

    5 maanden geleden

    Amersfoort, Nederland FrieslandCampina Voltijd

    In the customer care team of FC Professional & Trading, we are looking for an enthusiastic Customer Care Officer who loves to work in an ambitious environment where you can combine your customer obsessed mindset and communication skills to realize a flawless customer experience. We are seeking a dedicated and talented Customer Care Officer with a focus on...

  • Program Officer

    4 weken geleden

    Amersfoort, Nederland Institute for Sustainable Process Technology Voltijd

    32 - 40 uur Share Het Institute for Sustainable Process Technology (ISPT) is een platform voor open innovaties in de procesindustrie. ISPT verbindt industrie, innovatieve MKB, kennisinstellingen en overheid met als doel het implementeren van duurzame procestechnologieën. Samen met onze partners werken we aan de transities om de procesindustrie...

  • HR Officer

    2 weken geleden

    Amersfoort, Utrecht, Nederland Independent Recruiters Voltijd

    Wij zoeken een ervaren HR OfficerOnze klant, een bekende retailer, zoekt een HR Officer voor hun hoofdkantoor in Amersfoort. Deze organisatie heeft meer dan 100 winkels in Nederland.Als HR Officer zul je een breed scala aan werkzaamheden uitvoeren, waaronder het adviseren van management en directie, het coördineren van het werving- en selectieproces, en het...

  • Chief Governance and Technology Officer

    1 week geleden

    Amersfoort, Utrecht, Nederland FrieslandCampina Voltijd

    About the RoleWe are seeking a highly skilled Chief Governance and Technology Officer to join our team at FrieslandCampina. As a key member of our organization, you will be responsible for managing internal controls, CCM, process improvements, finance and accounting in relation to IT/Technology.Key ResponsibilitiesProven knowledge and experience in managing...

  • Account Manager for Analyzer Solutions

    6 dagen geleden

    Amersfoort, Utrecht, Nederland yokogawa Voltijd

    Role OverviewAs an Account Manager for Analyzer Solutions with Yokogawa, you will be responsible for managing a customer portfolio within the Netherlands region. You will work closely with our Analyzer System Integration Center in Spain and be accountable for the end-to-end sales process from beginning until delivery. Additionally, you will collaborate with...

  • Chief Governance and Technology Officer

    3 dagen geleden

    Amersfoort, Utrecht, Nederland FrieslandCampina Voltijd

    About the RoleWe are looking for a seasoned professional to join our team as a Chief Governance and Technology Officer to oversee the implementation and maintenance of our technology infrastructure and ensure that it aligns with our company's goals and objectives.Key ResponsibilitiesDevelop and implement technology governance policies and procedures to...

  • Chief Technical Officer

    4 dagen geleden

    Amersfoort, Utrecht, Nederland Kracht Recruitment Voltijd

    Our company is seeking a Chief Technical Officer to lead our engineering team. This role will be responsible for overseeing the development of new features and technologies. Key responsibilities include:

  • Information Security Officer

    3 weken geleden

    Amersfoort, Nederland YouServe Voltijd

    **Van databeveiliging tot compliance en van risicobeoordelingen tot cyberdreigingen. Waar anderen afhaken bij de complexiteit van informatiebeveiliging, ben jij hier juist helemaal in je element. Niets geeft jou meer voldoening dan tot in detail onderzoeken hoe nieuwe regelgeving of bedreigingen impact kunnen hebben op onze beveiliging, en vervolgens...

  • HR Adviseur/Officer

    2 weken geleden

    Amersfoort, Nederland Independent Recruiters Voltijd

    Next step voor een ervaren HR Officer!Wij zijn voor een bekende retailer (hoofdkantoor in Amersfoort) op zoek naar een HR Adviseur/Officer. Deze organisatie heeft meer dan 100 winkels in Nederland. Met een breed scala aan werkzaamheden is geen dag hetzelfde. In deze zelfstandige en uitdagende functie neem je zowel de operationele als tactisch-strategische...

  • Account Manager

    4 weken geleden

    Amersfoort, Utrecht, Nederland yokogawa Voltijd

    About the RoleWe are seeking an experienced Account Manager to join our team at Yokogawa. As an Account Manager - Analyzer Solutions, you will be responsible for managing customer relationships and driving sales growth within the Netherlands region.Key ResponsibilitiesManage a portfolio of customers within the Netherlands region, with a focus on growing...

  • Ecommerce Account Manager

    1 week geleden

    Amersfoort, Utrecht, Nederland FrieslandCampina Voltijd

    About the RoleFrieslandCampina is seeking a highly skilled Ecommerce Account Manager to join our team. As an Ecommerce Account Manager, you will be responsible for developing and executing strategies to drive business growth and improve customer engagement.Key ResponsibilitiesDevelop and execute Ecommerce strategies to drive business growth and improve...