Associate Operations Manager

2 maanden geleden

Amsterdam, Nederland Mollie Voltijd

We are looking for an Associate Revenue Operations Manager, focused on developing, implementing and optimising marketing processes and using data and dashboards to make data-driven decisions and recommendations. You will be part of the Brand & Growth Domain and part of the Customer Operations Craft, reporting to Rick Emondts.

**What you’ll be doing**:

- Drive the design, refinement, and implementation of end to end marketing processes, driving overall efficiency to enable marketeers to ship faster
- You collaborate closely with end-users to understand how they use the processes, in order to identify pain points and opportunities to improve
- You are responsible for analysing the Marketing performance results and insights on an on-going basis - e.g. monthly & quarterly look backs, ad-hoc channel deep dives etc.
- You manage the business impact of data & process changes to the Marketing department, and communicate this effectively to stakeholders - e.g. existing data model changes and impact, salesforce process changes and impact, new data sources. You emphasise how business owners can leverage the new data for insights.
- You support the enablement of marketing teams through e.g. process documentation, change management training, and delivering training on extracting insights from the BI tool.

**What you'll bring**
- Fluent in English - another European language is a plus
- 3-5 years experience, with previous experience in marketing (operations) and project management. Additional commercial experience is a plus.
- Experience with MarTech tools required; Looker and Salesforce is a plus
- You’ll combine analytical rigour with a strong business acumen and a drive to get things done
- You’ll also need strong communication skills and an ability to manage stakeholders at all levels
- You’ll energise the team with a healthy level of intensity and an entrepreneurial spirit;
- You’ll always deliver results and know to not let perfection get in the way of progress;
- You enjoy working in a dynamic fast-paced and international environment that is changing every day.

**Our selection procedure in a nutshell**
- The interview process will consist of interviews with the hiring manager followed by a round with a case presentation to key stakeholders, and a final Mollie Principles chat with a VP.

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