Aftersales Coordinator Emea

1 maand geleden


Amsterdam Centrum, Nederland Big Agnes Voltijd

**Summary/Objective**: To build help support our Customer Service Manager for our EMEA operations. This part-time role (20hrs/week) will assist with retailer and consumer warranty issues in Europe as the voice of Big Agnes while building and maintaining the service provided to our retailers and customers who use our gear.

**Essential Duties/Responsibilities**: - Managing retailer and consumer warranty / general service to retailer and consumers. - Management samples needs for PR / sales agents / distributor partners / retailers in Europe. - Attendance at essential company meetings via Teams/Zoom as needed. - Managing office supplies - Assisting EMEA team where needed - Assist in B2C business from Q2 2024

**Working Environment/Physical Activities**: - Ability to sit for period of times at the computer/phone. - Part-time work. 20hrs/week - The position will be in an office based in Amsterdam with possible work from home occasionally. - Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. - Preparing small shipments (catalogues, spare parts etc.) from the office to retailers

**Job Type**: Part-time

Pay: €12,00 - €15,00 per hour

Expected hours: 20 per week

Work Location: In person



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