![Polyfab3D](https://media.trabajo.org/img/noimg.jpg)
Sales and Administrative Assistant
7 dagen geleden
**The company**
Established in 2021, Polyfab3D stands as a pioneering force in France, specializing in the distribution and provision of 3D printing and Additive Manufacturing solutions. Recently, we expanded our operations into Spain, Italy, Germany, Portugal, Netherlands and Belgium.
Amid rapid expansion, we are actively seeking a dedicated individual to join our team as a Customer Success/Sales Assistant. This role will play a pivotal part in our endeavor to further scale our business across these countries.
Choosing to be part of the Polyfab3D team means embracing a wealth of growth opportunities within a dynamic and rapidly evolving landscape. Our company culture fosters a supportive environment, led by a passionate team committed to ensuring customer satisfaction at every turn. Join us and be part of our journey towards excellence
**Job description**
Let's join forces to make an impact
If you're seeking an exciting opportunity that recognizes your pedagogical expertise, your kindness towards our customers, and your technical skills, then join our dynamic team and actively participate in the realization of our numerous projects. Your contribution will play an essential role in achieving our shared goal: to provide flawless and resilient customer support.
Together, let's tackle this challenge with determination and conviction
**Job Type**: Full-time, 40-hour fixed-term contract (Monday to Friday)
**Contract Duration**: 6 mois (convertible to permanent)
**Location** : Delft (Netherlands)
**Start Date** : Immediate
**Salary**: From €2,244 to €2,500 gross per month
Here are some other benefits of joining us:
- Friendly environment and booming sector
- Dynamic
- Wonderful offices
**Missions**:
- Answer inbound call coming from at least **3 of our websites** (German, Dutch, Italian, Portuguese and Spanish)
- Be the right arm of the sales team and the administrative team by supporting them in their interactions with customers.
- Be responsible for customer satisfaction
- Manage after-sales and verified reviews
- Carry out daily reports to management
- Be the ambassador of our values to our customers by responding to their questions, problems or possible difficulties
We're expanding, all thanks to our exceptional teams, and we're excited to welcome even more innovative talents aboard.
If you possess a keen commercial acumen, a passion for delivering top-notch customer support, resolving issues, and implementing efficient processes, then you'll be a valuable addition to our growth journey.
**Your skillset**
- At least speak 3 languages
- Have perfect speech
- Be attentive
- Be naturally optimistic
- Be rigorous
It’s a job suited to those who love challenges. A profession that is still new, in the process of being built, which allows us to confront new situations every day.
**Customer satisfaction is our top priority. **You will need to be attentive to customer needs, provide excellent service, and handle delicate situations with professionalism.
**Recruitment Process Overview**:
1. Initial Interview with the Management Team
2. Half-Day Discovery and Company Presentation (9:30 AM - 11:30 AM)
**Job Type**: Contract
Contract length: 6 months
Pay: €2.244,00 - €2.500,00 per month
**Language**:
- english (required)
- at least 3 languages (Dutch, German or Spanish) (required)
Work Location: In person
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