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Customer Engagement Specialist

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Rotterdam, Zuid-Holland, Nederland IQVIA Voltijd

Customer Engagement Specialist

We are seeking a Customer Engagement Specialist to join our team at IQVIA. As a key member of our sales team, you will be responsible for driving company performance in defined territories for assigned brands.

Key Responsibilities:

  • Develop and execute tailored Health Care Professional (HCP) plans to improve long-term relationships with customers.
  • Collaborate with internal stakeholders to gather market information and analyze sales data.
  • Translate sales data and market information into account and call plans, ensuring alignment with marketing imperatives.
  • Continuously enrich customer understanding by capturing insights in the CRM system.

Requirements:

  • Bachelor's degree with a (para) medical background.
  • At least 3 years of relevant experience in account management.
  • Strong communication skills in Dutch.
  • Strong digital mindset and capabilities.
  • Ability to think economically and act accordingly.