Healthcare Support Specialist
1 week geleden
Medtronic is a leading global healthcare company working to improve the lives of millions of people around the world. Our mission is to alleviate pain, restore health, and extend life. We are committed to addressing the needs of more people, in more ways, and in more places.
A Day in the LifeAs a Healthcare Support Specialist - Diabetes, you will be responsible for providing high-quality customer service and technical support to patients with diabetes using Medtronic products. Your primary focus will be on delivering safe and reliable customer service, ensuring that customers have a positive experience with our products and services.
Key Responsibilities:
- Use your disease and therapy knowledge to support customers with diabetes-related issues;
- Respond to customer inquiries regarding product operation, troubleshooting, specifications, warranty, and accessories;
- Maintain up-to-date product and system knowledge through training and coaching to meet quality standards and operational targets;
- Ensure compliance with call quality standards and manage time effectively by prioritizing calls, follow-up, and administrative tasks;
- Communicate effectively with customers to resolve issues and provide solutions aligned with department protocols and requirements;
To succeed in this role, you should possess the following skills and qualifications:
- At least 1 year of customer service or support experience in a contact centre, office, or helpdesk environment;
- Completion of secondary school education;
- Strong oral and written language skills in English and German;
- Effective multi-tasking skills;
We offer a competitive salary and benefits package to all our employees, including:
- Flexible working environment;
- Annual Incentive Plan percentage depending on company results;
- Pension scheme and group discount on healthcare insurance;
- Training possibilities via Cornerstone/Skills Lab;
- Employee Assistance Program and Recognize (our global recognition program).
At Medtronic, we are committed to inclusion, diversity, and equity, creating an environment where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We recognize the importance of addressing systemic inequities in our communities and strive to make a positive impact beyond our workplace.
-
Dutch and English Speaking Healthcare Support Specialist
3 weken geleden
Heerlen, Limburg, Nederland Medtronic VoltijdCareers that Change Lives: Medtronic is working to improve how healthcare addresses the needs of more people. As one company, we can accelerate and advance our ability to create meaningful innovations. This is the ideal opportunity to be part of our commitment to the health of others.Our team builds strong business relationships with hospital staff, medical...
-
Medical Device Support Specialist
4 weken geleden
Heerlen, Limburg, Nederland Medtronic VoltijdTransforming Healthcare with MedtronicAt Medtronic, we're dedicated to improving the lives of people around the world through innovative medical technology. We're seeking a highly skilled Medical Device Support Specialist to join our team.About the RoleThis is a fantastic opportunity for an experienced customer service professional to utilize their language...
-
Diabetes Technical Support Specialist
18 uur geleden
Heerlen, Limburg, Nederland Medtronic VoltijdMedtronic is a leading global healthcare technology company, committed to improving the lives of people with chronic conditions. As a Diabetes Technical Support Specialist, you will play a vital role in delivering exceptional customer service and technical support to Medtronic Diabetes customers.We are seeking an experienced professional to join our team,...
-
Heerlen, Limburg, Nederland Medtronic VoltijdCareers that Change LivesWe are looking for a highly skilled and customer-focused professional to join our Specialized Services Customer Care team. As a Multilingual Customer Support Specialist, you will play a critical role in providing sales support and delivering exceptional customer experiences.Job SummaryYou will be responsible for supporting all...
-
Global Customer Support Specialist
17 uur geleden
Heerlen, Limburg, Nederland Medtronic VoltijdWe offer a competitive salary of €45,000 - €60,000 per year, depending on experience, to support our Specialized Services Customer Care team as a Global Customer Support Specialist. Located in Heerlen, the Netherlands, this role involves providing sales support and working in an international environment.This is a full-time position with flexible working...
-
Dedicated Customer Support Specialist for Diabetes Solutions
17 uur geleden
Heerlen, Limburg, Nederland Medtronic VoltijdEmpowering a Healthier Tomorrow\At Medtronic, we strive to revolutionize the healthcare landscape by addressing the diverse needs of individuals worldwide. As a critical member of our team, you will play a pivotal role in delivering exceptional customer support and ensuring seamless product experiences for our valued customers.\
-
Technical Support Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdJob Description:We are seeking a skilled Technical Support Specialist to provide expert technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting and resolving technical issues, providing...
-
Patient Services Support Diabetes Specialist
4 weken geleden
Heerlen, Limburg, Nederland Medtronic VoltijdCareers that Change LivesAt Medtronic, we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to be part...
-
Customer Support Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdWe are seeking a skilled Customer Support Specialist to provide technical assistance to our customers and partners. The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a customer service or technical support role. Key responsibilities include...
-
Technical Support Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdWe are seeking a skilled Technical Support Specialist to provide expert technical assistance to our customers. The ideal candidate will have a degree in Computer Science and at least two years of experience in a technical support role. Key responsibilities include troubleshooting technical issues, resolving customer inquiries, and providing exceptional...
-
Global Healthcare Professional with Strong Customer Focus
16 uur geleden
Heerlen, Limburg, Nederland Medtronic VoltijdAre you a customer-focused professional looking for a challenging role in the healthcare industry? Medtronic is a world-leading healthcare technology company that offers a unique opportunity to drive customer experience through technology innovation. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer service...
-
Sales Support Specialist with Multilingual Expertise
4 dagen geleden
Heerlen, Limburg, Nederland Medtronic VoltijdJob OverviewWe are seeking a highly skilled Sales Support Specialist to join our team in Heerlen, the Netherlands. As a Sales Support Specialist, you will play a critical role in supporting all day-to-day Order-To-Cash processes for our most critical business groups.
-
Virtual Support Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdBeBee Professionals is looking for a Virtual Support Specialist to provide top-notch customer service to our clients. The successful candidate will be responsible for responding to inquiries, resolving customer complaints, and providing technical support.The ideal candidate should have excellent communication and problem-solving skills, as well as a strong...
-
Administrative Support Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Heerlen. The successful candidate will provide administrative and organizational support to our team, including managing calendars, scheduling meetings, and providing general administrative assistance.Key...
-
Diabetes Patient Services Support Specialist German
4 weken geleden
Heerlen, Limburg, Nederland Medtronic VoltijdCareers that Change LivesMedtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to be part of our...
-
E-commerce Support Specialist
1 maand geleden
Heerlen, Limburg, Nederland beBee Professionals VoltijdWe are seeking a highly skilled E-commerce Support Specialist to provide exceptional customer service and administrative support to our e-commerce clients. The ideal candidate will have experience in customer service and/or e-commerce, with excellent written and verbal communication skills. Proficiency in Microsoft Office Suite is also required. The...
-
Financial Reporting Specialist
1 maand geleden
Heerlen, Limburg, Nederland Medtronic VoltijdAbout the RoleAs a Financial Reporting Specialist at Medtronic, you will be part of a dynamic and diverse team of professionals who are passionate about delivering high-quality financial reporting services. The External Reporting team is responsible for providing financial reporting support to various stakeholders, including statutory and corporate income...
-
Diabetes Customer Service Specialist German
1 week geleden
Heerlen, Limburg, Nederland Medtronic VoltijdCompany OverviewMedtronic is a leading global healthcare company committed to improving the health of millions of people around the world. With a rich history of innovation, we are working to create meaningful innovations that transform the industry and drive patient care forward.Job DescriptionWe are seeking an experienced Diabetes Customer Service...
-
Diabetes Patient Support Specialist
3 weken geleden
Heerlen, Limburg, Nederland Medtronic VoltijdAt Medtronic, we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.
-
Medtronic Service Solutions Specialist
3 weken geleden
Heerlen, Limburg, Nederland Medtronic VoltijdCareers that Change LivesAt Medtronic, we're committed to alleviating pain, restoring health, and extending life for millions of people worldwide. Join our team and be part of a healthcare technology company that's making a real difference.As a Medtronic Service Solutions Specialist, you'll play a key role in selling a broad range of services within the ENT...