Technical Support Specialist for Healthcare Innovation

1 maand geleden


Utrecht, Utrecht, Nederland SyncVR Medical B.V. GmbH ApS Ltd. Voltijd

Are you passionate about leveraging technology to improve patient care? Do you have a knack for troubleshooting and technical support?

Synched with our team at SyncVR Medical, we're pioneering the integration of Virtual Reality into daily medical treatments across Europe. Our cutting-edge XR healthcare platform is active in over 250 hospitals, transforming the way patients receive care.

We're seeking a skilled Technical Support & Deployment Intern to play a pivotal role in implementing this groundbreaking technology in hospitals throughout the Netherlands.

This isn't your typical tech support job – you'll be deploying software that's a crucial element of a medical device, increasing the number of patients receiving VR-based treatments and bringing this breakthrough technology closer to everyday healthcare.

As a Technical Support & Deployment Intern, you will:

  • Install key software applications on cutting-edge VR-headsets and tablets, ensuring seamless functioning of a medical device that enhances patient care.
  • Provide expert technical support and troubleshooting, both onsite and remotely, to guarantee a smooth user experience for hospital staff and patients.
  • Effectively communicate with nurses and other medical staff to ensure deployment fits into their busy schedules.
  • Maintain accurate records of deployments and provide valuable feedback for future software and hardware improvements.

You're the perfect fit for this role if you:

  • Lovely helping others troubleshoot technical issues
  • Pursuing or have recently completed a degree in ICT, Zorgtechnicus, Informatica, ICT & Techniek, Gezondheidszorg Technologie, Medische Informatiekunde or Verpleegkunde with focus/interest in technology
  • Basic understanding of hardware and software installation and troubleshooting
  • Can communicate effectively with medical staff, particularly nurses, and explain technical concepts to non-technical users in a clear and respectful manner
  • Fluent in Dutch and English (both written and spoken)
  • Comfortable traveling to hospital sites

We offer:

  • Complete responsibility – you decide your schedule and working location as long as you meet weekly targets of deployments
  • The opportunity to work on high-impact projects directly affecting patient treatment numbers and improving healthcare processes
  • The chance to become part of our innovative startup culture and gain hands-on experience with leading healthcare technology
  • The possibility of a full-time position after the internship based on performance
  • The excitement of being part of the largest XR healthcare platform in Europe, actively transforming patient care in real hospital environments

Estimated salary: €30,000 - €40,000 per annum, depending on experience.



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