Technical Support Specialist for Teaching and Learning Innovation

1 week geleden


Utrecht, Utrecht, Nederland HKU Voltijd

Job Opportunity at HKU

The University of Hong Kong is a leading global institution focused on both research and teaching excellence. Our Teaching and Learning Innovation Centre (TALIC) is a newly established unit tasked with supporting and enhancing teaching and learning across all disciplines by promoting best practices in pedagogy, assessment, e-learning, and feedback informed by educational research.

About the Role

  • We are seeking an experienced Technical Support Specialist to provide technical assistance for various programs, events, and workshops.
  • As a key member of our team, you will be responsible for troubleshooting and maintaining computing and AV equipment.
  • You will also develop and maintain web applications, work independently to meet deadlines, and deliver exceptional customer service to our users.
  • Occasional Saturday and evening duties may be required.

About You

To succeed in this role, you should possess a higher diploma in Computer Science or a related discipline, with 1-2 years of relevant work experience in technical support and knowledge of PC technical support and system administration.

A good command of written and spoken English is essential, as well as strong communication and problem-solving skills. Fresh graduates are also encouraged to apply, with on-the-job training provided.

What We Offer

This fixed-term full-time contract offers a highly competitive salary commensurate with qualifications and experience, together with contract-end gratuity and University contribution to a retirement benefits scheme at 10% of basic salary.

We also offer annual leave and medical benefits, making this an attractive opportunity for those seeking a rewarding career in education technology.



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