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Technical Assistance Coordinator
2 maanden geleden
At beBee Professionals, we are seeking a highly skilled Customer Support Specialist to join our dynamic team in Maastricht.
- Provide technical assistance to customers, troubleshooting and resolving customer issues in a timely and efficient manner.
- Offer exceptional customer service, ensuring customer satisfaction and loyalty.
The ideal candidate should possess a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- A strong passion for delivering exceptional customer experiences and a commitment to continuous learning and improvement.
We value our employees and offer a supportive and dynamic work environment that fosters growth and development.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- Experience in customer service and technical support.
- Excellent communication and problem-solving skills.
