CDD Guidance Design Specialist

2 weken geleden

Amsterdam, Noord-Holland, Nederland ING Voltijd

Job Summary

ING is seeking a highly skilled CDD Guidance Design & Implementation Specialist to join our team in Amsterdam. As a key member of our Global Financial Crime & Fraud Prevention organisation, you will play a critical role in establishing shared standardized guidance, technology, and operational processing to manage ING's Financial Economic Crime (FEC) risks.

Main Responsibilities

  • Act as a subject matter expert, responsible for activities such as creation and maintenance of global KYC standards & guidance.
  • Provide advisory support on KYC content expertise to key stakeholders including Business, Operations and Delivery Tribes.
  • Lead collaboration on behalf of 1st line of defense during discussions with 2nd line of defense concerning KYC policy requirements.

Key Requirements

  • Maintain the Global CDD Standards and Guidance and aligning these with other global stakeholders.
  • Leading specific work packages within the CDD Guidance Design & Implementation team, including guiding and advising other professionals of the team. Managing expectations, goals and timelines of the respective work package.
  • Fostering a culture of continuous improvement to KYC Standards and Guidance
  • Drive maintenance, development, and realisation of (new) products / services / functionalities for (end) user on global structural solutions.
  • Apply one's experience in marketing, strategic road mapping and adhering to target audiences in the fast-changing KYC landscape and context of digital transformation.
  • Act as point of contact for the global Subject Matter Expert community.
  • Validate learning materials from the KYC Academy and facilitate training for your area of expertise.
  • Stimulate cross-border interaction and alignment between people, expertise teams, Squads, Chapters, Front-Office organisations, and Service organisations both in central and local business lines.

Qualifications and Experience

  • Academic degree in Law, Economics, or other relevant field of study.
  • Accreditation or certification in FEC expertise areas is a plus.
  • 8+ years experience working in global financial services industry with demonstratable success in leading change, preferably with large global financial institutions.
  • Thorough understanding of key regulations (AML, Sanctions) and their respective effects on the operational landscape of KYC, including the interaction with the second line of defence.
  • KYC subject matter expertise in a large multi-national, Wholesale Banking environment, with relevant track record and thorough understanding of the current market, regulatory conditions, and challenges within the financial industry. Experience with balancing 1 LOD and 2 LOD interests.

Skills and Competencies

  • Fluent in English, written and spoken.
  • Analytical mindset and ability to challenge the status quo and create new opportunities for a risk-based way to meet KYC requirements.
  • Ability present and facilitate resolution of complex problems in a comprehensive way while prioritizing customer experience.
  • Understanding of the customer life cycle incl. understanding of data and systems used in the KYC process.
  • Excellent communication, networking and influencing skills with the ability to work at all levels within the organization.
  • Strong resilience: ability to navigate through ambiguity and simplify complexity without losing essence.
  • Organizational sensitivity.
  • Proactive, can-do, and no-surprises mind-set. Overall have a healthy work ethic and a willingness to collaborate.

What We Offer

  • A salary tailored to your qualities and experience.
  • 24-27 vacation days depending on contract.
  • Pension scheme.
  • 13th month salary.
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
  • 8% Holiday payment.
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation.
  • Personal growth and challenging work with endless possibilities.
  • An informal working environment with innovative colleagues.

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