Global ServiceNow Practice Lead

4 weken geleden

Amstelveen, Noord-Holland, Nederland KPMG-Netherlands Voltijd
Job Description:

KDN Advisory is seeking an exceptional Global ServiceNow Practice Lead to drive and grow the KDN Service Now footprint within various KPMG firms. The successful candidate will lead a capable delivery team of Service Now practitioners across sectors, functions, and technology.

Key Responsibilities:
  • Support KPMG Firms' Service Now pursuits with sector, function, and technology acumen through leading pre-sales, solutioning, and delivery hand-off.
  • Drive Firm Strategy: Work with Service Now alliance team, drive go-to-market (GTM) strategy, build internal Service Now competencies, and build thought leadership to augment business growth.
  • Build Long, Trusting Relationships: Build Partner Networks and grow a team culture that focuses on successful and persistent client/inter-firm relationships.
  • Lead People: Build a strong capability of highly motivated, adaptive, and ambitious people that are eager to learn.
  • Spark Innovation/Process Excellence: Provide thought-leadership on new areas of growth to innovate and excel in output.
  • Lead a global Service Now presales team, driving revenue growth, and achieving bookings targets for KDN.
  • Work with Sales, Alliance, and GTM teams to create winning proposals and solutions.
  • Create and maintain a repository of reusable assets for Presales, create pricing and benchmarks over a period.
  • Establish and govern standard processes used across teams by using templates, processes, and tools.
  • Collaborate with the Global Solutions Leader for KDN and the Regional Operations Leaders for KDN.
  • Maintain skill matrix and team readiness for offerings in the official portfolio and for new solutions.
  • Manage architect assignments based on deal qualification processes and justification.
  • Drive acceleration and enablement campaigns with Member Firms and Alliance Teams.
  • Effectively manage and report out on the Service Now KDN forecast and report using a centralized, KDN CRM platform.

Requirements:
  • Strong leadership skills with the ability to inspire and motivate a diverse, global team of Service Now Solutions and Enterprise Architects to excel in the enterprise space.
  • Must have deep knowledge of Service Now platform and prior solutioning experience as well.
  • Ability to apply a strategic & solution perspective.
  • Ability to build collaborative relationships with a diverse set of groups that enable global, firm-wide growth.
  • Strong inter-personal skills to drive trust, integrity & growth.
  • Executive/board room presence.
  • Ability to make & own sound decisions.
  • Strong crisis management skills.
  • Adaptive to a fast-paced changing work environment.
  • Strong focus on delivery quality & continuous improvement.
  • Financial acumen to ensure that the financials of their respective unit are managed to plan/budget.
  • Risk & Compliance to ensure all risk practices of the firm are compiled without any non-compliance.
  • May be required to travel internationally for various meetings and workshops.

What We Offer:
  • Competitive salary, a bonus, a fixed expense allowance, and a working from home allowance.
  • 30 vacation days (on a full-time basis) and the option to buy more days or sell your vacation days.
  • At KPMG, we work hybrid, so you can work from home or at the office.
  • A completely furnished home office.
  • A lease car or a mobility budget.
  • A laptop and iPhone which also can be used privately.
  • Pension accrual without a compulsory personal contribution.
  • Choice to pick from different courses which contribute to your own personal and professional development.
  • Focus on well-being There is a gym at the Amstelveen office or you can get a discount for a gym near your house and you get access to different health and/or vitality programs.
  • 'Together' is one of our core values. So you can count on different social activities, like team events, drinks with colleagues, and events with all your KPMG colleagues.

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