Global ServiceNow Practice Lead

3 weken geleden

Amstelveen, Noord-Holland, Nederland KPMG-Netherlands Voltijd
Job Description

We are seeking an exceptional Global ServiceNow Practice Lead to drive and grow the KDN Service Now footprint within various KPMG firms through a capable delivery team of Service Now practitioners across sectors, functions & technology.

About the Role

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. As a member of KDN, you'll be a part of the KPMG family working alongside some of our profession's most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve.

Key Responsibilities
  • Drive Firm Strategy: Work with Service Now alliance team, drive go to market (GTM) strategy, build internal Service Now competencies and build thought leadership to augment business growth; Drive the KDN Service Now growth strategy, as a key priority for the firm
  • Build Long, Trusting Relationships: Build Partner Networks and grow a team culture that focuses on successful and persistent client/ inter-firm relationships
  • Lead People: Build a strong capability of highly motivated, adaptive, and ambitious people that are eager to learn
  • Spark Innovation/ Process Excellence: Provide thought-leadership on new areas of growth to innovate and excel in output
  • Lead a global Service Now presales team, driving revenue growth, and achieving bookings targets for KDN
  • Work with Sales, Alliance and GTM teams to create winning proposals and solutions
  • Create and maintain a repository of reusable assets for Presales, create pricing and benchmarks over a period. • Establish and govern standard processes used across teams by using templates, processes, and tools
  • Collaboration with the Global Solutions Leader for KDN and the Regional Operations Leaders for KDN
  • Maintain skill matrix and team readiness for offerings in the official portfolio and for new solutions
  • Manage architect assignments based on deal qualification processes and justification
  • Drive acceleration and enablement campaigns with Member Firms and Alliance Teams
  • Effectively manage and report out on the Service Now KDN forecast and report using a centralized, KDN CRM platform
Requirements
  • Strong leadership skills with the ability to inspire and motivate a diverse, global team of Service Now Solutions and Enterprise Architects to excel in the enterprise space
  • Must have deep knowledge of Service Now platform and prior solutioning experience as well
  • Ability to apply a strategic & solution perspective:
  • Ability to build collaborative relationships with a diverse set of groups that enable global, firm-wide growth
  • Strong inter-personal skills to drive trust, integrity & growth.
  • Executive/board room presence
  • Ability to make & own sound decisions.
  • Strong crisis management skills
  • Adaptive to a fast-paced changing work environment
  • Strong focus on delivery quality & continuous improvement
  • Financial acumen to ensure that the financials of their respective unit are managed to plan/budget
  • Risk & Compliance to ensure all risk practices of the firm are compiled without any non-compliance
  • May be required to travel internationally for various meetings and workshops
What We Offer
  • Competitive salary, a bonus, a fixed expense allowance and a working from home allowance.
  • 30 vacation days (on a full-time basis) and the option to buy more days or sell your vacation days.
  • At KPMG we work hybrid, so you can work from home or at the office.
  • A completely furnished home office.
  • A lease car or a mobility budget.
  • A laptop and iPhone which also can be used privately.
  • Pension accrual without a compulsory personal contribution.
  • Choice to pick from different courses which contribute to your own personal and professional development.
  • Focus on well-being There is a gym at the Amstelveen office or you can get a discount for a gym near your house and you get access to different health and/or vitality programs.
  • 'Together' is one of our core values. So you can count on different social activities, like team events, drinks with colleagues and events with all your KPMG colleagues.

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