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Customer Service Representative

1 maand geleden

Eindhoven, Noord-Brabant, Nederland EVERUPTIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Voltijd

Established as a global leader in its industry, EVERUPTIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is seeking an accomplished Customer Service Representative to join its multilingual team. Based in Portugal, this role will involve working closely with the company's global operations department to provide exceptional customer service.

About the Role

This dynamic opportunity offers a chance to be part of a multicultural team that embodies excellence in customer support. As a key member of the team, you will be responsible for assisting customers through various communication channels, including phone, email, live chat, and social media.

  • Key Responsibilities:
  • Provide high-quality customer service through efficient issue resolution and proactive communication.
  • Maintain accurate records of customer interactions and resolve queries in a timely manner.
  • Foster positive relationships with customers by responding to their needs promptly and professionally.

For this position, we are looking for a native Dutch speaker with excellent English skills and a strong ability to communicate effectively with consumers. Your attention to detail, problem-solving skills, and enthusiasm for delivering exceptional customer experiences make you an ideal candidate.

Requirements:

  • Native Dutch Speaker or C1/C2 proficiency
  • English – minimum B1 level
  • Excellent listening and communication skills
  • Attention to detail and problem-solving abilities
  • Diploma or equivalent qualification (High School)

We offer a competitive salary ranging from €30,000 to €40,000 per annum, depending on experience, along with benefits such as private health insurance, initial flight expenses refund, and annual complementary return flights to your home country within Europe. You will also have the opportunity to work with a leading multinational company, expand your professional network, and develop your skills through our training programs.

As part of our ever-growing team, you will contribute to creating a unique customer experience while enjoying the stability and career progression offered by our company. Apply now to take your career to the next level