Customer Service Technical Specialist
1 maand geleden
We are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing post-deployment services to our Enablon software solutions.
Key Responsibilities- Provide consulting services to Enablon clients to ensure they get the most out of our software.
- Design, configure, test, and deliver fixes and enhancements for client solutions.
- Facilitate client meetings, providing technical expertise, subject matter expertise, coaching, and training.
- Comply with Service Level Agreements to ensure timely and effective support.
- Analyze technical feasibility and propose estimates with solutions to meet client requirements.
- Manage client expectations and ensure satisfaction.
- Comply with support processes, best practices, and maintain documentation.
- Actively participate in own career development and continuous improvement.
- Provide proactive reporting to the Support manager.
- Update the knowledge base and produce new articles.
- Collaborate with Product Managers and Developers to improve products.
- Comply with internal reporting processes and rules.
- At least a 4-year degree in Computer Science or 2 years of professional experience in a software-related field.
- Proficiency in at least one programming language.
- Familiarity with HTML, CSS, JavaScript, C, C++, VB,.NET, and other web technologies.
- Knowledge of database design concepts.
- Fluency in English.
- Salary commensurate with your skills and experience with a bonus plan.
- Permanent contract with a probation period of 2 months.
- The flexibility to balance your time between working from home (up to 3 days) or from our well-equipped offices.
- 25 holidays based on a 40-hour working week.
- Good pension plan and discount on insurances.
- Equipment to support working from home, including a laptop, screens, sit-stand desk, and chair.
- Allowances for working from home and travel.
- A commitment to invest in your personal development through dedicated learning and career development programs and (international) opportunities to grow within the company.
- A fun, multicultural, and inclusive working environment where employee satisfaction and engagement are a top priority.
-
Customer Service Technical Specialist
3 weken geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdJob Title: Customer Service Technical SpecialistWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing post-deployment services to our Enablon software solutions.Key Responsibilities:Provide consulting...
-
Customer Service Technical Specialist
2 weken geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdJob Title: Customer Service Technical SpecialistWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing post-deployment services to our Enablon software solutions.Key Responsibilities:Provide consulting...
-
Customer Service Technical Specialist
4 weken geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdJob Title: Customer Service Technical SpecialistWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing post-deployment services to our enterprise-wide Enablon software solutions.Key...
-
Customer Service Technical Specialist, CP
1 dag geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdR0041411 Customer Service Technical Specialist, CP & ESG (Enablon)Enablon, a leading provider of Sustainability, EHS, and Operational Risk Management Software, seeks a highly skilled Technical Support Specialist to join their team. As a key member of the Customer Support Services team, you will be responsible for providing post-deployment services to...
-
Customer Service Technical Specialist
1 maand geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdAbout the RoleWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing post-deployment services to our Enablon software solutions.Key ResponsibilitiesProvide consulting services to Enablon clients to...
-
Technical Support Specialist
7 dagen geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdAs a Technical Support Specialist at beBee Professionals, you will be responsible for providing technical assistance to our customers. Key responsibilities include:Responding to customer inquiries and resolving technical issuesProviding technical support via phone, email, and chatInvestigating customer complaints and resolving them in a timely...
-
Customer Service Technical Specialist
1 maand geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdAbout the RoleWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing exceptional technical support to our clients, ensuring their Enablon software solutions meet their evolving needs.Key...
-
Customer Service Technical Specialist
1 maand geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdAbout the RoleWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V. As a key member of our Customer Support Services team, you will be responsible for providing post-deployment services to our Enablon software solutions.Key ResponsibilitiesProvide consulting services to Enablon clients to...
-
Customer Service and Technical Support Professional
7 dagen geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdJob Title: Support SpecialistJob Summary:BeBee Professionals is seeking a skilled Support Specialist to provide technical assistance to customers and internal teams. The ideal candidate will have excellent problem-solving skills and be able to work independently.Key Responsibilities: Provide technical assistance to customers and internal teams Troubleshoot...
-
Customer Technical Assistance Specialist
2 maanden geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdCustomer Technical Assistance Specialist at eVision Industry Software B.V. eVision Industry Software B.V. is a prominent provider of innovative software solutions for operational excellence and risk management. Our platform is recognized for its comprehensive capabilities in enhancing sustainability and operational efficiency across various industries. ...
-
Customer Service Representative
1 maand geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record in customer service. Key responsibilities include responding to inquiries, resolving customer complaints, and providing...
-
Customer Support Specialist
7 dagen geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdbeBee Professionals is seeking a skilled Customer Support Specialist to provide technical assistance to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.Key Responsibilities:Provide technical support to customers via phone, email, or chatRespond to customer...
-
Customer Service Representative
7 dagen geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdCustomer Care SpecialistBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of delivering top-notch customer service.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Technical Specialist
1 week geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdAbout the RoleWe are seeking a highly skilled Customer Service Technical Specialist to join our team at eVision Industry Software B.V.Key ResponsibilitiesProvide consulting services to clients to ensure optimal use of our software solutions.Design, configure, test, and deliver fixes and enhancements for client solutions.Facilitate client meetings, providing...
-
Technical Support Specialist
3 weken geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdBeBee Professionals Job OpportunityWe are seeking a highly skilled Support Specialist to join our team in La Haya.The successful candidate will be responsible for providing technical assistance to customers and internal teams, utilizing excellent problem-solving skills and the ability to work independently.Key Responsibilities:Provide technical support to...
-
Customer Service Technical Specialist, CP
4 dagen geleden
Den Haag, Zuid-Holland, Nederland eVision Industry Software B.V. VoltijdR0041411 Customer Service Technical Specialist, CP & ESG (Enablon)At eVision Industry Software B.V., we are seeking a highly skilled Technical Support Specialist to join our Enablon team. As a Technical Support Specialist, you will be responsible for providing post-deployment services to our enterprise-wide Enablon software solutions.The ideal candidate will...
-
Technical Support Specialist
7 dagen geleden
Den Haag, Zuid-Holland, Nederland beBee Professionals VoltijdJob Description:BeBee Professionals is seeking a skilled Support Specialist to provide technical assistance to customers and internal teams. The ideal candidate will have excellent problem-solving skills and be able to work independently.The successful candidate should have: A degree in Computer Science, Information Technology, or a related field At least...
-
Freelance Customer Service Specialist
3 weken geleden
Den Haag, Zuid-Holland, Nederland Yacht VoltijdJob Title: Freelance Customer Service EngineerWe are seeking a highly skilled and experienced Freelance Customer Service Engineer to join our team at Siemens Healthineers. As a Freelance Customer Service Engineer, you will play a crucial role in delivering reliable and efficient services to our customers.Key Responsibilities:Performing preventive...
-
Customer Service Specialist
7 dagen geleden
Alphen aan den Rijn, Zuid-Holland, Nederland beBee Professionals VoltijdWe are seeking a highly skilled Customer Service Specialist to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.The successful candidate will be responsible for:Providing customer service and technical support to our...
-
Customer Service Specialist
3 weken geleden
Den Haag, Zuid-Holland, Nederland Trinamics Beheer B.V. VoltijdJob SummaryWe are seeking a skilled Customer Service Engineer to join our team at Trinamics Beheer B.V. As a key member of our technical support team, you will be responsible for providing exceptional service to our clients by maintaining complex medical equipment in laboratories, including those in general practitioner practices and hospitals.Your role will...