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Emergency Response Specialist
2 maanden geleden
The Opportunity
We are seeking a highly skilled and experienced Emergency Services Representative to join our team at Snaphunt. As a key member of our emergency response team, you will be responsible for delivering exceptional service to individuals in critical emergency situations.
The Role
Duties and Responsibilities:
- Provide expert-level support to individuals in emergency situations, utilizing your exceptional communication skills and crisis management expertise.
- Assess situations with precision and share critical information with stakeholders in a timely manner.
- Work effectively in high-pressure environments, handling multiple communication tools simultaneously while maintaining attention to detail.
The Ideal Candidate
We are looking for a highly motivated and experienced professional with a strong background in emergency services, dispatch, or a related field. Key requirements include:
Native-level proficiency in German and fluent English (B2+ level) for effective communication with stakeholders.Emergency Services/Dispatcher qualification or experience, with a minimum of 6 months of active experience in emergency response or high-pressure communication environments.Proven experience in emergency response, dispatch, or a related field, with a strong track record of delivering exceptional service in critical situations.Strong assessing skills, with the ability to share information with precision and display great attention to detail while handling multiple communication tools.Prior experience working with CAD applications and full proficiency in MS Office are highly desirable.Ability to work a rotating schedule, including days, nights, and weekends, as this will be a 24/7 operation with 5 days on and 2 days off per week.Holder of a recent CPR certification is an advantage.About Us
Snaphunt is an elite Recruitment Agency formed in 2018, headquartered in the UK, and servicing clients across over 30 countries. We offer multilingual and niche recruitment services to some of the world's largest and most successful businesses.