Emergency Response Coordinator
4 weken geleden
At David Kennedy Recruitment Ltd., we are seeking a highly skilled and dedicated individual to join our team as an Emergency Services Representative.
The Role
As an Emergency Services Representative, you will be responsible for delivering exceptional service to individuals in critical emergency situations. Your primary duties will include assessing situations, sharing information with precision, and displaying great attention to detail while handling multiple communication tools simultaneously.
Ideal Profile
We are looking for a candidate with native-level proficiency in Dutch/Flemish and fluent English skills to effectively communicate with stakeholders. A minimum of 6 months of experience in emergency services/dispatcher roles is essential, with a proven track record of working in high-pressure emergency communication centers. Prior experience in emergency response, healthcare, military, firefighting, policing, or security is highly desirable.
Key Responsibilities
- Deliver exceptional service to individuals in critical emergency situations
- Assess situations and share information with precision
- Display great attention to detail while handling multiple communication tools simultaneously
- Liaise with customers punctually and effectively
- Work in a 24/7 operation with rotating scheduling, including days, nights, and weekends
What We Offer
- Opportunity to make a positive impact in the lives of individuals in critical emergency situations
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