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System Support Specialist

1 maand geleden


Tilburg, Noord-Brabant, Nederland Olympia Voltijd
Job Title: System Support

We are seeking a highly skilled and motivated System Support professional to join our team at Samsung SDS Smart Logistics. As a key member of our Engineering Team, you will play a critical role in ensuring the smooth operation of our logistics systems.

Key Responsibilities:
  • Provide first-line system support for multiple sites, managing operational system issues and diagnosing and prioritizing problems.
  • Determine necessary actions to resolve issues and communicate with relevant individuals within other departments.
  • Escalate issues if required and acquire and maintain a thorough understanding of (changing) transport and warehouse processes.
  • Monitor follow-up actions and participate in continuous improvement initiatives, including proofing system issues in the test system and suggesting structural solutions.
Requirements:
  • Strong analytical and communication skills, with a flexible and accurate approach to work.
  • 1-3 years of working experience in a warehousing role, with a willingness to work in shift rotation (currently between 06:00 and 23:00).
  • Eager to learn and proficient in MS Office, mainly Excel, with relevant experience in TMS and WMS systems.
  • A proficient level of English and a strong hands-on mentality that likes to work in teams.
What We Offer:
  • A competitive salary of €16.21 per hour.
  • An attractive shift allowance of 130% after 18:00.
  • Ample opportunities for career growth.
  • Reimbursement of travel expenses from the first kilometer up to 30 kilometers.
  • A stable full-time position, with holiday pay and 24 vacation days (based on a 40-hour workweek).
  • Access to an extensive pension scheme.
  • Free parking and exciting company activities to enhance team spirit.