Product Training Programme Manager

5 dagen geleden

Amsterdam, Noord-Holland, Nederland Lotus Cars Europe Voltijd
Job Title: Product Training Programme Manager

Lotus Cars Europe is seeking a highly skilled Product Training Programme Manager to join our Global Lotus Retail Academy team in Amsterdam. As a key member of our team, you will be responsible for structuring, developing, adapting, and deploying training content for all Lotus retail commercial and technical activities across the globe.

Key Responsibilities:

  • Contribute to and pilot Retail Academy strategy supporting Lotus Retail customer-facing functions excellence.
  • Be the central communication point between agencies developing and delivering training, Lotus Engineering, Product Marketing, and SMEs to plan, design, and deliver impactful product training.
  • Consolidate business and product information available to pilot outsourced partners responsible for developing and delivering trainings based on the needs and expectations.
  • Closely monitor allocated budget, business KPIs, related training performances, and define action plans with the Global Training Project Manager.
  • Structure and define the blended curriculum – pathways for all Lotus Retail customer-facing functions by:
    • Assessing, collecting, and identifying training gaps and needs from internal Subject Matter Experts, Regional offices, and learners.
    • Defining and analyzing retail knowledge assessments.
    • Creating the connection between pure product information, customer benefits, and sales or services tactics supporting sales objectives.

Requirements:

  • Automotive product experience is essential.
  • At least 5 years of experience in Project management in a complex environment such as automotive, ideally in a premium brand.
  • Willing to work with multiple regions, cultures, internal stakeholders, and agencies mainly remote.
  • Excellent communication skills with a full proficiency in English. Any other additional European language is highly desirable.
  • Organized, reliable, and results-driven professional.
  • Must have a practical mind to solve problems.
  • Excellent organizational and leadership skills with a big picture vision.

What We Offer:

  • You'll be working in a great office location with a great bar, restaurant, PlayStation, and basketball court.
  • We provide a company car to make your commute smoother than a freshly waxed sports car.
  • Enjoy your 25 holiday days, giving you ample opportunity to unwind, explore, or binge-watch your favorite shows.
  • We work hybrid, meaning you will be in the office when necessary and you can work from home when you're needed there.
  • We believe in taking care of ourselves, both inside and out. Our Employee Assistance Program (EAP) and our 250,- wellness allowance, you can invest in activities that make you feel good.
  • Work with an international crew and experience a delightful blend of cultures, languages, and perspectives.

Additional Information:

  • This role will be working from our Amsterdam office within our flexible working policy.
  • Frequent travel will be required to visit different entities. Applicants must therefore possess the ability to travel freely without restrictions.
  • Candidates must be eligible to work in the Netherlands without VISA sponsorship.

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