ServiceNow Technical Support Specialist

1 week geleden


Amsterdam, Noord-Holland, Nederland CRH Voltijd

Job Summary



CRH is seeking a highly skilled ServiceNow Technical Support Specialist to join our team. This role will provide expert-level technical support for the ServiceNow platform, ensuring it is maintained up-to-date and leverages industry-leading practices.



Key Responsibilities




  • Conduct technical evaluations of strategic and operational demands against the ServiceNow platform architecture and capabilities.
  • Develop and control the technical configuration of the solution for ServiceNow applications and integrations.
  • Implement and manage integrations with various systems and tools to ensure seamless data flow.
  • Provide technical guidance to our outsourced practice, perform code reviews, and quality control checks.
  • Maintain high-level design documentation for ServiceNow applications and integrations.


Requirements



5+ years of experience in ServiceNow platform. Strong knowledge and hands-on experience with ServiceNow platform, including ITSM, ITOM & SPM Modules. Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules, Client Scripts) and custom application development.



What CRH Offers You



A highly competitive salary package, comprehensive secondary benefits, significant contribution to your pension plan, health and wellness programs, and excellent opportunities to develop and progress with a global organization.



  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job DescriptionAs a Technical Support Management Lead at ServiceNow, you will be responsible for leading a team of technical support professionals to deliver exceptional customer experiences. Your primary goal will be to manage and exceed support KPIs and critical technical support metrics, such as CSAT, Time to Resolution (TTR), and Backlogs.Key...


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Job DescriptionAs a Technical Consultant at Cognizant, your role will focus on the technical and logistical deployment of cloud-based solutions that meet client business needs. You will be responsible for developing ServiceNow modules and/or Web Services to exchange data between systems.Key Responsibilities:Design and implement cloud-based solutions using...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job DescriptionWe are seeking a highly skilled Technical Support Management Director to lead our technical support team.Key Responsibilities:Develop and implement strategies to improve support metrics and team performance.Lead efforts to hire, develop, and build a technical team.Oversight and participation in Change Management as it relates to Customer...


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Job Title: ServiceNow Technical ConsultantAbout the Role:As a Technical Consultant at Cognizant, you will play a key role in the technical and logistical deployment of cloud-based solutions that meet our clients' business needs. Your primary focus will be on developing ServiceNow modules and/or Web Services to exchange data between systems.Key...


  • Amsterdam, Noord-Holland, Nederland CRH Voltijd

    About the RoleWe are seeking a highly skilled ServiceNow Platform Support Specialist to join our team at CRH. As a key member of our ServiceNow team, you will be responsible for providing high-quality operational and technical support for the ServiceNow Platform.Key ResponsibilitiesConduct technical evaluations of strategic and operational demands against...

  • Senior Technical Consultant

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job Title: Senior Technical ConsultantJob Summary:We are seeking a highly skilled Senior Technical Consultant to join our team at ServiceNow. As a Senior Technical Consultant, you will play a key role in guiding revenue for our products and supporting the sales team in delivering solutions to our customers.Key Responsibilities:Support product sales as a...

  • Senior Technical Consultant

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job Title: Senior Solution Consultant Public SectorAs a key member of our Solution Consulting team, you will play a vital role in shaping our future success. You will collaborate closely with Sales, Product Management, and the executive team to drive revenue growth and deliver exceptional customer experiences.Key Responsibilities:Support product sales as a...

  • ServiceNow Technical Lead

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    ServiceNow Senior Technical ConsultantAt Cognizant, we are seeking a highly skilled ServiceNow Senior Technical Consultant to join our team. As a key member of our ServiceNow practice, you will play a critical role in designing and implementing solutions on the ServiceNow Platform.Key Responsibilities:Define, develop, test, and deploy ServiceNow solutions...


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Job Title: ServiceNow Senior Technical ConsultantAbout the Role:As a Senior Technical Consultant at Cognizant, you will leverage your extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform.Key Responsibilities:- Define, develop, test, and deploy ServiceNow solutions- Collaborate with cross-functional teams to...

  • ServiceNow Developer

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland CRH Voltijd

    About the RoleThe ServiceNow Developer will provide high-quality operational and technical support for the ServiceNow Platform. This includes ensuring the platform is maintained up-to-date and leveraging standards within the platform to minimize custom development.Key ResponsibilitiesConduct technical evaluations of strategic and operational demands against...


  • Amsterdam, Noord-Holland, Nederland CRH Voltijd

    About CRHWe are CRH, a global leader in building materials solutions. Our mission is to create a more resilient and sustainable built environment. We achieve this by delivering unique, superior products for road infrastructure, commercial buildings, and outdoor living spaces.With c.75,800 employees across 29 countries, we have market leadership positions in...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job DescriptionAs a Senior Technical Accelerator Consultant at ServiceNow, you will play a key role in helping our customers unlock business value and accelerate their digital transformation journey. You will be part of a new team in Amsterdam, working on ServiceNow Impact, our newest product that personalizes customers' digital transformation journey on the...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    About the RoleWe are seeking a highly skilled Senior Technical Accelerator Consultant to join our team in Amsterdam. As a key member of our ServiceNow Impact team, you will play a critical role in delivering technical accelerators to our customers, helping them unlock business value and accelerate their digital transformation journey.Key...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job SummaryJob Title: Manager, Technical Support ManagementJob Description: As a seasoned technical support management professional, you will be responsible for overseeing the entire support process, from issue detection to resolution. Your key responsibilities will include managing and exceeding Support KPIs, leading a technical team, participating in...


  • Amsterdam, Noord-Holland, Noord-Holland, Nederland Cognizant Voltijd

    ServiceNow Technical ConsultantYour role: Technical Consultant focuses on the technical and logistical deployment of cloud-based solutions that meet client’s business needs, primarily developing ServiceNow modules and/or Web Services to exchange data between Service


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    ServiceNow Senior Technical ConsultantYour role: As a Senior Technical Consultant, you will leverage your extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. You will define, develop, test, and deploy innovative solutions that meet the needs of our clients.Key Responsibilities:Design and implement ServiceNow...

  • ServiceNow Developer

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland CRH Voltijd

    About CRHCRH is a leading provider of building materials solutions that build, connect and improve our world. With a global presence in 29 countries, we employ over 75,800 people and have a strong commitment to sustainability and innovation.Job OverviewWe are seeking a highly skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job DescriptionAs a Technical Architect for Customer & Industry Workflows, you will be responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Field Service Management (FSM) solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational...


  • Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    OverviewWe are seeking an experienced Industry Architect, Customer and Technical Solutions to join our team at ServiceNow. This role will play a key part in shaping our customer experience and driving business growth.Job SummaryThis is an exciting opportunity for a skilled professional to leverage their technical expertise and industry knowledge to design...


  • Amsterdam, Noord-Holland, Noord-Holland, Nederland Cognizant Voltijd

    Title: ServiceNow Senior Technical ConsultantYour role: The Senior Technical consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define, develop, test, an