Manager, Technical Support Management

Job DescriptionWe are seeking a highly skilled Technical Support Management Director to lead our technical support team.Key Responsibilities:Develop and implement strategies to improve support metrics and team performance.Lead efforts to hire, develop, and build a technical team.Oversight and participation in Change Management as it relates to Customer...

Job DescriptionAs a Technical Support Management Lead at ServiceNow, you will be responsible for leading a team of technical support professionals to deliver exceptional customer experiences. Your primary goal will be to manage and exceed support KPIs and critical technical support metrics, such as CSAT, Time to Resolution (TTR), and Backlogs.Key...

Job SummarySungrow EMEA is seeking an experienced IT professional to join its team as a 2nd Line IT Support Specialist. This role will focus on providing advanced technical support, troubleshooting, and problem resolution to ensure efficient IT operations.Main ResponsibilitiesKey responsibilities for this position include:Advanced Technical Support:Respond...

Job Title: Technical Service ManagerWe are seeking a highly skilled Technical Service Manager to join our team at Markem-Imaje B. V. in Amsterdam. As a Technical Service Manager, you will be responsible for leading a team of Field Service Engineers across the Netherlands and Belgium, ensuring the best possible service to our customers.Key...

Job Title: Hybrid EngineerWe are seeking a highly skilled Hybrid Engineer to join our team at SSG Hospitality UK Ltd. As a Hybrid Engineer, you will be responsible for providing exceptional technical support to our clients in France, Belgium, and the Netherlands.Key Responsibilities:Provide second-line technical support to clients via phone, email, and...

About the RoleWe are seeking a highly skilled Hybrid Engineer to join our team at SSG Hospitality UK Ltd. As a Hybrid Engineer, you will be responsible for providing exceptional technical support to our clients in France, Belgium, and the Netherlands.Key ResponsibilitiesProvide second-line technical support to clients via phone, email, and face-to-face...

About the RoleWe are seeking a highly skilled Hybrid Engineer to join our team at SSG Hospitality UK Ltd. As a Hybrid Engineer, you will be responsible for providing exceptional technical support to our clients in France and the Netherlands.Key ResponsibilitiesProvide second-line technical support to clients via phone, email, and face-to-face...

Job Title: IT Help Desk SpecialistAt SkySys, we are seeking a skilled IT Help Desk Specialist to join our team. As an IT Help Desk Specialist, you will be responsible for providing technical support to our clients, including troubleshooting, resolving issues, and ensuring that our clients receive the highest level of service.Key Responsibilities:Provide...

About SkySysSkySys is a dynamic and innovative company that requires an experienced IT professional to join our team as a Senior Technical Support Specialist. Our ideal candidate will have a strong technical background, excellent communication skills, and the ability to work independently in a fast-paced environment.Job DescriptionWe are seeking a highly...

Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our Support Department at 365 Retail Markets. As a Technical Support Specialist, you will play a key role in ensuring that our clients receive a consistent and exceptionally positive experience at all times.Key Responsibilities:- Provide...

Unlock Your Potential as a Technical Account ManagerAre you passionate about helping customers achieve their goals with Amazon Web Services (AWS)? Do you have a knack for technical problem-solving and a desire to be at the forefront of innovation? We're seeking a skilled Technical Account Manager to join our team at Amazon Web Services EMEA SARL, Dutch...

Design Your Future at PVHSenior Technical Development ManagerBe part of an iconic story.PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and...

Job SummaryWe are seeking a highly skilled Technical Service Manager to join our team in Amsterdam. As a key member of our service delivery team, you will be responsible for managing a team of Field Service Engineers across the Netherlands and Belgium.Key ResponsibilitiesManage a team of Field Service Engineers to ensure excellent service delivery to our...

About the RoleWe are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a TAM, you will be the principal technical advisor and voice of the customer for organizations ranging from start-ups to Fortune 500 enterprises.Key ResponsibilitiesHelp craft and execute strategies to drive customer adoption and use of AWS...

Technical Delivery ManagerAre you looking for a challenging role that combines technical expertise with project management skills? We have an exciting opportunity for a Technical Delivery Manager to join our team at MUFG.About the RoleWe are seeking a highly skilled and experienced Technical Delivery Manager to lead our IT project deliveries. As a Technical...

About the RoleThis position reports directly to the Technical Support Manager – Europe at Tritium Power Solutions and is based in Amsterdam. The Technical Support Engineer is responsible for providing Global support to Tritium Power Solutions Service Level Agreement (SLA) Customer and product users. You will be required to diagnose and troubleshoot...

BeBee Professionals is seeking a skilled Technical Support Agent to provide top-notch technical assistance to our customers. The ideal candidate will possess a strong background in computer science and a proven track record of troubleshooting technical issues. Key responsibilities include: * Providing expert technical support to customers via various...

Are you passionate about delivering high-quality solutions to customers? Patchmanager is seeking a skilled Technical Consultant to help customers successfully implement our industry-leading PATCH MANAGER software solution.Main ResponsibilitiesAs a Technical Consultant, you will be responsible for providing expert technical guidance and support to customers,...

MTU Maintenance Lease Services B.V. is a dynamic and multinational company that thrives under visionary leadership. As an IT Manager, you will play a crucial role in aligning our IT strategy with the parent company's standards, including the development of conceptual designs and IT specifications for small locations.Key ResponsibilitiesAlign IT strategy with...

About the Role:Yardi Systems, Inc. is seeking a highly skilled individual to fill the position of Associate Technical Account Manager. This role requires a unique blend of technical expertise and customer service skills to support our clients worldwide. As an ATAM, you will be responsible for providing top-notch technical support for Yardi's software...