AWS Enterprise Support Technical Account Manager
4 weken geleden
About the Role
We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a TAM, you will be the principal technical advisor and voice of the customer for organizations ranging from start-ups to Fortune 500 enterprises.
Key Responsibilities
- Help craft and execute strategies to drive customer adoption and use of AWS services
- Provide advocacy and strategic technical guidance to help plan and build solutions using best practices
- Proactively keep customer AWS environments operationally healthy
- Develop close relationships with customers to understand their business and technical needs
Requirements
- Experience with operational parameters and troubleshooting for three or more of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
What We Offer
As a Technical Account Manager at AWS Enterprise Support, you will have the opportunity to work with a diverse range of customers and help them achieve their goals using AWS services. You will also have the chance to develop your technical skills and expertise in a fast-paced and dynamic environment.
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