Dutch Speaking Customer Support Representative for Banking Industry
4 weken geleden
Customer Support Role in Banking Industry
We are seeking a skilled Customer Support Specialist to join our team at Patrique Mercier Recruitment ES. As a Dutch Speaking Customer Support Representative for the Banking Industry, you will be responsible for providing exceptional service to Dutch-speaking clients in the banking sector.
Key Responsibilities:
- Provide outstanding customer support to Dutch-speaking clients via various communication channels.
- Assist customers with inquiries regarding banking products and services, offering accurate information and resolutions.
- Maintain meticulous records of customer interactions in our CRM system.
- Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
- Engage in ongoing training and skill development to stay informed about industry trends.
Requirements:
- Fluency in Dutch (written and spoken) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or the banking industry is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a proactive attitude.
- Strong analytical skills and attention to detail.
About Us:
Patrique Mercier Recruitment ES is a leading recruitment agency specializing in the finance sector. We are committed to providing exceptional service to our clients and candidates alike.
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