Dutch Speaking Customer Support Representative for Banking Industry

4 weken geleden


Amsterdam, Noord-Holland, Nederland Patrique Mercier Recruitment ES Voltijd

Customer Support Role in Banking Industry

We are seeking a skilled Customer Support Specialist to join our team at Patrique Mercier Recruitment ES. As a Dutch Speaking Customer Support Representative for the Banking Industry, you will be responsible for providing exceptional service to Dutch-speaking clients in the banking sector.

Key Responsibilities:

  • Provide outstanding customer support to Dutch-speaking clients via various communication channels.
  • Assist customers with inquiries regarding banking products and services, offering accurate information and resolutions.
  • Maintain meticulous records of customer interactions in our CRM system.
  • Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
  • Engage in ongoing training and skill development to stay informed about industry trends.

Requirements:

  • Fluency in Dutch (written and spoken) is essential.
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer support or the banking industry is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a proactive attitude.
  • Strong analytical skills and attention to detail.

About Us:

Patrique Mercier Recruitment ES is a leading recruitment agency specializing in the finance sector. We are committed to providing exceptional service to our clients and candidates alike.



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