Senior Technical Expert

2 weken geleden

Drunen, Noord-Brabant, Nederland Wärtsilä Voltijd

Job Title: Senior Technical Expert

Job Summary: We are seeking a highly skilled Senior Technical Expert to join our Technical Services team at Wärtsilä. As a key member of our team, you will provide technical support for our propulsion products, handling maintenance and troubleshooting for all propellers, waterjets, and energy saving devices in the Marine Power portfolio.

Key Responsibilities:

  • Ensure customer satisfaction by providing on-time support in accordance with Wärtsilä quality.
  • Handle technical requests received from external and internal customers for support on installation, commissioning, operation, maintenance, and repair activities worldwide.
  • Provide input for product improvement and create Service Bulletins.
  • Participate in and perform root cause analyses.
  • Perform expert technical field investigations and screening of field service reporting.
  • Participate in and contribute to product development activities.
  • Closely cooperate with partner teams within Technical Service Propulsion and Expert Services to enable efficient world-class support.

Requirements:

  • B. Sc. or M. Sc. in mechanical engineering, marine engineering, or equivalent.
  • Strong experience with mechanics, hydraulics, machinery controls, and propulsion systems/rotary equipment.
  • Relevant experience with marine equipment operations and/or installation and maintenance will be considered an advantage.
  • Technical reporting skills.
  • Excellent communication skills and a collaborative mindset.
  • A structured, analytical, and proactive way of working.
  • A customer-oriented and service-minded approach.
  • Fluency in English, both verbal and written.
  • Fluency in Dutch and/or Norwegian will be considered an advantage.
  • Willingness to travel on occasion.

About Wärtsilä:

We at Wärtsilä believe in empowerment, ownership, and taking responsibility for our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

Contact & Next Steps:

If you are interested in this opportunity, please submit your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

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