Quality Assurance Specialist
3 uur geleden
Swapfiets is a leading provider of worry-free biking solutions, aiming to make cities more liveable. As we continue to expand our operations, we are looking for a skilled Quality Controller to join our team.
Job DescriptionWe are seeking a detail-oriented and bicycle-enthusiast to oversee the quality of repairs at one of our External Repair Locations. The ideal candidate will ensure that third-party repair partners adhere to our repair standards, perform quality audits, and continuously seek opportunities to improve repair processes.
The successful candidate will be responsible for:
- Monitoring and ensuring that third-party repair partners follow our repair work instructions for all bikes
- Training and assessing the performance of foremen and repair teams on a regular basis
- Tracking quality performance and identifying improvement opportunities in both quality and efficiency
- Performing detailed quality audits on repaired bikes to ensure repairs meet our standards
- Developing and presenting improvement plans during weekly quality meetings to enhance repair quality and processes
- Personally repairing bikes that fail to pass quality audits, ensuring no compromised bike leaves the repair location
- Identifying and implementing improvements to increase efficiency and quality of repairs
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