Customer Operations Specialist

1 dag geleden


Amsterdam, Noord-Holland, Nederland Interxion Voltijd

About the Role

The Customer Operations Technician is a key member of our team, responsible for ensuring the smooth operation of our data centers. This includes monitoring network and critical facility infrastructure, providing customer service support, and collaborating with Technical Operations teams to maintain 100% uptime.

Key Responsibilities

  • Monitor and maintain network and critical facility infrastructure
  • Provide customer service support to internal and external customers
  • Collaborate with Technical Operations teams to ensure 100% uptime
  • Support customer demands, including remote hands support

Requirements

  • Vocational level (MBO level 4) qualification of a technical nature
  • 2-5 years previous relevant experience as a technician in Telco, IT or DC background
  • Experience working in a client-facing data center or technical experience in a customer service-oriented organization
  • Fluent in English

About Us

Interxion, a Digital Realty Company, is a leading provider of carrier and cloud-neutral data center services across EMEA. With a presence in over 100 data centers across 13 European countries, we are at the heart of the internet, powering finance, communication, healthcare, creativity, entertainment, and more.

What We Offer

As part of our team, you'll have the opportunity to work with a courageous and passionate team, challenge the way we do things, and put your ideas into action. We'll also provide you with development opportunities to build a rewarding and successful career with us.



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