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2 maanden geleden
Corbion is dedicated to advancing preservation across various sectors, ensuring the longevity of food, health, and the environment.
Utilizing our specialized knowledge in fermentation and innovative processes, we provide sustainable solutions that enhance food preservation, health, and environmental care.As a Sales Support Specialist, you will serve as a vital link within our sales team. Your role involves close collaboration with sales managers to foster and enhance customer relationships. You will be responsible for ensuring customer satisfaction, loyalty, and profitability throughout the order management process.
Key Responsibilities:
- Building and nurturing customer relationships in partnership with sales managers.
- Ensuring a seamless purchasing experience for clients.
- Taking initiative in a sales support capacity by managing sales orders from existing clients (from forecasting to delivery).
- Analyzing order trends, recommending enhancements, and identifying discrepancies.
- Managing select accounts and assisting sales managers.
- Resolving issues: addressing complaints and incidents, including monitoring progress and follow-up.
- Processing orders, issuing credits, and ensuring timely and accurate invoicing.
- Keeping pricing information current.
- Maintaining the customer database.
- Gathering and analyzing data for process optimization.
Qualifications:
We seek a proactive and sales-driven Sales Support Specialist who is committed to achieving customer satisfaction and profitability.
The ideal candidate will possess:
- A passion for developing and sustaining customer relationships.
- A Bachelor's degree in international commerce or equivalent experience.
- Experience in a customer-facing role within a B2B environment.
- Proficiency in English, both spoken and written; knowledge of German is advantageous.
- Experience in the manufacturing sector is a plus.
- Familiarity with Microsoft applications such as Excel, Outlook, PowerPoint, and Word; experience with SAP is highly beneficial.
- The ability to manage multiple tasks and collaborate across departments.
- Strong commercial acumen and interpersonal skills.
About Corbion:
Corbion stands as the global leader in lactic acid and its derivatives, as well as a prominent supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae-based ingredients. With over a century of unwavering commitment to safety, quality, innovation, and performance, we leverage our extensive application and product knowledge to partner with customers, ensuring our advanced technologies serve their needs effectively. Our solutions empower differentiation in markets including food, home & personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics.
