Sales Support Specialist
1 maand geleden
We are seeking a highly skilled Sales Support Specialist to join our team at Corbion. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty throughout the customer order process.
Key Responsibilities- Collaborate with sales managers to develop and implement sales strategies that meet customer needs.
- Provide exceptional customer service, ensuring timely and accurate order processing, and resolving any issues that may arise.
- Analyze order patterns and suggest improvements to optimize customer satisfaction and profitability.
- Manage light accounts and support sales managers in their efforts to drive sales growth.
- Proactively identify and resolve customer complaints and incidents, ensuring timely and effective follow-up.
- Proven experience in a customer-facing role in a business-to-business environment.
- Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and colleagues.
- Proficiency in Microsoft applications, including Excel, Outlook, PowerPoint, and Word, with experience with SAP a plus.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction and loyalty.
Corbion is a global leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet.
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