Customer Support Liaison

2 weken geleden


Amsterdam, Noord-Holland, Nederland Temper Voltijd
About the Role

We are seeking a talented Customer Support Associate to join our team at Temper.

As a key member of our Support team, you will be responsible for delivering exceptional experiences to our users. This includes addressing their concerns, resolving issues, and clearly explaining any service limitations or policies.

Key Responsibilities
  • Provide top-notch support to our users through various channels, including phone, chat, and email.
  • Empower our users to take control of their work schedules by addressing their concerns and resolving issues in a timely and professional manner.
  • Collaborate with our team to ensure seamless communication and a positive user experience.
  • Develop a deep understanding of our platform and services to provide informed support and guidance to our users.
What We Offer
  • A dynamic and supportive team environment.
  • Opportunities for growth and development in a fast-paced and innovative company.
  • A comprehensive benefits package, including flexible working hours and unlimited vacation days.
  • A competitive salary and equity plan.
  • A unique and inclusive culture that values diversity and promotes work-life balance.
Requirements
  • Experience in customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in English and an additional language is a plus.
What We Value
  • Passion for delivering outstanding customer service.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability in a dynamic work environment.

At Temper, we believe in empowering our users to take control of their work schedules. If you share our vision and are passionate about delivering exceptional customer support, please apply.


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