IT Support Specialist

4 weken geleden


Amsterdam, Noord-Holland, Nederland CLUSE Voltijd

About the Role

We are seeking an IT Support professional to join our dynamic team at CLUSE. As our IT Support, you will be the first point of contact for employees with IT-related issues or requests.

Key Responsibilities

  • Provide first-line support for incidents and requests;
  • Assist in installing and maintaining hardware and software systems;
  • Support employees with onboarding and offboarding processes;
  • Help create and maintain user guides and documentation;
  • Identify and analyze problems, manage incidents, and improve IT systems and processes;
  • Monitor cloud solutions to ensure maximum uptime.

Requirements

  • Currently studying or graduated with a degree in Computer Science, ICT, or a related field;
  • Experience with Enterprise Desktops (Windows 10, Mac OSX) and related software packages;
  • Working knowledge of Microsoft Office Suite;
  • Interest in learning our ERP system (Oracle NetSuite) and assisting employees;
  • Flexible and hands-on mentality;
  • Available for 16-24 hours per week;
  • Excellent written communication skills in English.

What We Offer

  • Salary matching industry standards;
  • 25 holidays per year, holiday allowance, and pension scheme;
  • Employee discount on CLUSE products and a welcome gift;
  • Company laptop;
  • Flexible work-from-home policy;
  • CLUSE & BOOZE gatherings and other social events.

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