Business Automation Specialist
4 dagen geleden
Business Automation Specialist
At Braskem, we are seeking a highly motivated Business Automation Specialist to join our team in Europe. This professional will focus on improving the flow of sales order entry, management, and recording, as well as aligning interface, connections, and functioning of customers-facing portals for European and Asian customers. They will also develop business reporting, performance analysis, and KPIs for the Customer Service department.
Key Responsibilities:
- Develop and implement data strategies to improve customer service processes;
- Analyze operations workflows to optimize automation;
- Implement and control robots/RPAs to automate business processes;
- Interface with IT to manage systems and global data governance changes;
- Test, deploy, and guide change management of automation scripts;
- Analyze and report the performance of automations;
- Represent the CSR team in agendas related to continuous improvement, digitalization, and innovation.
Tools and Skills:
- Azure (DevOps, Microsoft Fabric, Factory, and Power Platform);
- Python;
- SQL;
- UiPath, Blueprism, or related;
- SAP ERP;
- Microsoft Excel;
- Salesforce (considered an advantage);
- Consistent knowledge of automation and coding techniques;
- Problem-solving;
- Data management;
- Data governance;
- Data analysis;
- Process orientation.
About Braskem
Braskem is a leading chemical and petrochemical company with a presence in Brazil, Mexico, the United States, and Germany. We value diversity and inclusivity in our workplace and are committed to growing as a global and collaborative team.
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