Customer Service and Technical Support Specialist

2 weken geleden


Lelystad, Flevoland, Nederland beBee Professionals Voltijd

Job Description: BeBee Professionals is looking for a highly motivated Customer Service and Technical Support Specialist to join our team.

Key Responsibilities:

  • Provide technical assistance to customers and internal teams
  • Respond to customer inquiries via phone, email, and chat
  • Troubleshoot technical issues and provide solutions
  • Document customer interactions and technical issues
  • Monitor customer accounts and provide updates

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • At least two years of experience in a customer service or technical support role
  • Excellent communication and problem-solving skills
  • Knowledge of customer service software and databases
  • Ability to work independently and as part of a team

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