Technical Support Associate
2 maanden geleden
We are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers and internal teams.
Key Responsibilities:
- Respond to customer inquiries via various communication channels
- Troubleshoot technical issues and provide effective solutions
- Document customer interactions and technical issues for future reference
- Monitor customer accounts and provide timely updates
- Assist with product testing and quality assurance initiatives
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of customer service software and databases
- Ability to work independently and as part of a team
About BeBee Professionals:
We are a dynamic organization dedicated to delivering exceptional customer experiences. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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