Customer Experience Associate
4 weken geleden
We are seeking a Customer Experience Associate to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.
Main responsibilities include:
- Responding to customer inquiries in a timely and professional manner
- Troubleshooting customer issues and providing technical support
- Identifying customer needs and providing appropriate solutions
- Documenting customer interactions and updating customer records
- Maintaining a high level of customer satisfaction
The ideal candidate should have:
- A Bachelor's degree in a related field
- At least two years of customer service experience
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Proficiency in Microsoft Office
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