Customer Experience Designer

6 dagen geleden


Utrecht, Utrecht, Nederland Idean Voltijd
Company Overview

frog, part of Capgemini Invent, is a global business that helps clients become more customer-centric. We deliver strategies and designs that create impactful experiences across multiple touchpoints.

Salary

We offer a competitive salary, estimated to be around €60,000 - €80,000 per year, depending on experience.

Job Description

As a Customer Transformation Consultant, you will work on projects that aim to help clients generate growth by becoming more customer-centric. Your tasks will include designing and developing customer experiences, managing your own topics and/or stream/project with timelines and stakeholders, gathering and analysing customer data, and applying business methodologies like Agile, Design Thinking, and Service Blueprinting.

Required Skills and Qualifications

To succeed in this role, you should have:

  • A master's degree in Business, Strategy, Design, or Marketing
  • The ability to speak and write English at the business level
  • The ability to speak and write Dutch (or willingness to learn)
Benefits

We offer a permanent contract from day one, a generous holiday allowance of 26 days, and a fully paid pension. You will also receive a connectivity allowance, a laptop and SIM card, flexible travel options, and an appropriate salary.

Others

frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.


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