Technical Support Expert
2 weken geleden
About Olympia
Olympia is a leading technology company that operates across various industries, including retail and entertainment. Our mission is to transform business-customer interactions using cutting-edge technology and innovative strategies. We empower marketers and retailers to communicate their messages dynamically, setting new industry standards in customer engagement and interaction.
Job Summary
We are seeking a highly skilled Digital Support Specialist to join our international team. As a Digital Support Specialist, you will play a vital role in enabling marketers and retailers to communicate effectively through digital displays. You will be part of exciting projects, such as creating interactive maps to track the journeys of soccer players.
Key Responsibilities
- Monitor and address technical issues proactively to ensure seamless customer experience.
- Provide regular updates on progress and escalate matters to advanced support teams when necessary.
- Collaborate with cross-functional teams to resolve complex technical issues.
Requirements
- Excellent multitasking abilities and a quick yet thorough approach.
- Proficient in English and German, both written and spoken.
- Strong analytical and problem-solving skills.
What We Offer
- An international work environment within a growing company.
- Direct employment with Olympia, bypassing any employment agency contracts.
- Flexibility in working hours as we aim to operate 24/7 in the future.
- A competitive monthly salary, 29 vacation days, and immediate pension plan benefits.
- Opportunities for professional development and career growth.
- A commitment to maintaining a healthy work-life balance and ensuring your well-being.
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