Functie Lead Customer Service
12 uur geleden
Binnen de afdeling Customer Solutions werk je als Functie Lead Customer Service. Hier ben je verantwoordelijk voor het gehele administratieve proces van 'order to invoice' en voor alle communicatie met de klant en distributiecentra inzake orders, leveringen van het Ambient portfolio.
Als Functie Lead Customer Service streef je naar maximale klanttevredenheid. Samen met je team zorg je voor uitstekende uitvoering van het ordermanagement met maximale Customer Service performance.
Het betekent dat je:
- Liedt geef aan de Customer Service Coördinatoren
- Ondersteunt bij de dagelijkse orderstromen en werkzaamheden
- Functioneerlijk eerste escalatieaanspreekpunt voor de klanten, distributiecentra en hoofdkantoren wat betreft status van orders en leveringen
Achterliggende kennis en vaardigheden:
- HBO-werk/denkniveau
- Jarenlange werkervaring, bij voorkeur in een vergelijkbare functie bij een multinational
- Uitstekende mondelinge en schriftelijke vaardigheden in de Nederlandse en Engelse taal
- Kennis van SAP en Excel is vereist
Wat wij bieden: competitief salaris, jaarlijkse bonus, premievrij pensioen, 30 vakantiedagen, verschillende kortingen op collectieve ziektekostenverzekering en op sommige van onze producten.
-
Customer Service Representative
1 maand geleden
Rijswijk, Zuid-Holland, Nederland beBee Professionals VoltijdCustomer Service RepresentativeAt beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.The successful candidate will be responsible for: Responding to...
-
Customer Service Coordinator
1 week geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdJob OverviewWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. In this role, you will be responsible for handling customer inquiries, processing orders, and providing exceptional customer service.
-
Customer Service Specialist
1 maand geleden
Rijswijk, Zuid-Holland, Nederland TUI VoltijdCustomer Service SpecialistWe zijn op zoek naar een enthousiaste en commerciële Customer Service Specialist om ons team te versterken. Als Customer Service Specialist ben je verantwoordelijk voor het telefonisch adviseren van onze klanten voor ze op vakantie gaan. Je bent ook verantwoordelijk voor het informeren van klanten over wijzigingen in boekingen en...
-
Customer Experience Associate
1 maand geleden
Rijswijk, Zuid-Holland, Nederland beBee Professionals VoltijdCustomer Experience AssociateWe are seeking a skilled Customer Experience Associate to join our team at beBee Professionals. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.The successful candidate will be responsible for: Providing customer service and technical support to...
-
Customer Service Representative
3 weken geleden
Rijswijk, Zuid-Holland, Nederland Movado Group VoltijdAbout the RoleThis is a key position within our Customer Operations Team Europe, supporting our Wholesale Retailer, Travel Retail and Distributors for all order-to-cash transactions. The ideal candidate will have strong relationship-building skills and be able to manage an assigned customer set of Key & Independent Accounts.ResponsibilitiesManage assigned...
-
Customer Operations Specialist
4 weken geleden
Rijswijk, Zuid-Holland, Nederland Movado Group VoltijdJob SummaryWe are seeking a highly skilled Customer Operations Specialist to join our team in Europe. As a key member of our Wholesale Operations team, you will be responsible for managing customer relationships, order to cash transactions, and ensuring seamless execution of all tasks.Key ResponsibilitiesManage an assigned customer set of Key & Independent...
-
Technical Sales Specialist
3 weken geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdRole Overview We are seeking a highly skilled Technical Sales Specialist to create customer quotations and lead times, as well as customer orders. This role requires providing service and information to win customer orders and obtain satisfied customers and business results. Key Responsibilities: Independently create quotes for Emerson products and...
-
Service Engineer
4 weken geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdAs a Service Engineer at Emerson, you will be responsible for the installation, start-up, technical support, and upgrades of Emerson systems at customer sites or remotely from our offices. You will perform work according to the Emerson standards of safety and quality.We are looking for a highly skilled and dedicated individual to join our team.Key...
-
Customer Service Representative
5 dagen geleden
Rijswijk, Zuid-Holland, Nederland XD Connects B.V. VoltijdAbout XD ConnectsXD Connects is one of the largest corporate gift suppliers in Europe, with a presence across the continent. Our design studio is located in China and we have a state-of-the-art printing facility in Romania. We offer a diverse range of 13 product groups, consisting of over 3,000 products that are always in stock.Our MissionWe strive for...
-
Technical Field Service Engineer
3 weken geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdJob Summary:We are seeking a highly skilled Service Engineer to join our team at Emerson. As a Service Engineer, you will be responsible for installing, starting up, and providing technical support for Emerson systems at customer sites or from our offices.Key Responsibilities:Perform maintenance tasks, performance evaluations, and implement cybersecurity...
-
Sales Engineer
4 weken geleden
Rijswijk, Zuid-Holland, Nederland Copeland VoltijdWe are seeking a Sales Engineer - Customer Solutions to provide service and information to win customer orders with the goal to obtain satisfied customers and required business results.The ideal candidate will be responsible for creating quotes for Emerson products & services, and will be responsible for the clean order handover of customer purchase...
-
Customer Engagement Specialist
1 week geleden
Rijswijk, Zuid-Holland, Nederland Helin VoltijdAbout the RoleWe are seeking an experienced Customer Success Manager to join our Operations Team at Helin, a fast-growing international company based in Rijswijk. The successful candidate will be responsible for ensuring full engagement of our customers with our software solutions, cultivating long-lasting relationships and partnerships, and providing...
-
Customer Support Specialist Benelux
4 weken geleden
Rijswijk, Zuid-Holland, Nederland XD Connects B.V. VoltijdAbout XD ConnectsWe are a leading corporate gift supplier in Europe, with a presence in multiple countries and a commitment to sustainability. Our collection features 13 product groups with over 3,000 products, all in stock. We strive to provide the best low-impact gifts, connecting businesses with their employees and customers while minimizing environmental...
-
Service Engineer
3 weken geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdJob SummaryAs a Service Engineer, you will be responsible for the installation, start-up, technical support, and upgrades of Emerson systems at customer sites or remotely. You will perform work according to the Emerson standards of safety and quality.You will be responsible for:Performing control system maintenance tasks, performance evaluations,...
-
IT Service Delivery Specialist
1 maand geleden
Rijswijk, Zuid-Holland, Nederland Emerson VoltijdJob SummaryWe are seeking a highly skilled IT Service Delivery Specialist to join our EMEA Enterprise IT Team in Rijswijk, Netherlands. As an IT Service Delivery Specialist, you will be responsible for supporting the IT and Telecommunications Infrastructure for our tour sites in the Benelux area, ensuring the utilization of Hardware, Software, and...
-
Field Service Automation Specialist
4 dagen geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdWe offer a competitive salary of €60,000 - €80,000 per year.Job DescriptionAs a Field Service Automation Specialist at Emerson, you will be responsible for installing, configuring, and maintaining our automation systems at customer sites. You will work closely with customers to understand their needs and provide technical support to ensure seamless...
-
Meewerkstage Customer Support Specialist
4 weken geleden
Rijswijk, Zuid-Holland, Nederland Xindao VoltijdWat ga je precies doen?Gifting is een belangrijk onderdeel van onze cultuur, maar het creëert ook afval en kan slecht zijn voor onze planeet. Onze wereld vraagt om een andere manier van geven. Als gift company moeten wij de eersten zijn die daaraan voldoen. Wij zijn volledig 'connected' met ons doel om de gehele industrie te inspireren door middel van...
-
Senior Systems Engineer
3 weken geleden
Rijswijk, Zuid-Holland, Nederland SiTime VoltijdJob Title: Senior Systems Engineer - Productization LeadLocation: Netherlands, RijswikDepartment: Product Dev. Systems Engineering - 2050Reports to: Lead, Systems EngineeringDesired Education Level: GraduateYears of experience:About SiTimeSiTime Corporation is a leading provider of precision timing solutions. Our semiconductor MEMS programmable products...
-
Technical Support Specialist
1 maand geleden
Rijswijk, Zuid-Holland, Nederland beBee Professionals VoltijdTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at beBee Professionals. The ideal candidate will possess excellent technical skills, as well as a strong customer service orientation.The successful candidate will be responsible for: Providing technical support to customers via various channels Troubleshooting...
-
Technical Sales Specialist
2 weken geleden
Rijswijk, Zuid-Holland, Nederland emerson VoltijdAt Emerson, we are looking for a skilled Inside Sales Engineer to join our team. This exciting role offers the opportunity to grow and develop your abilities within a dynamic business environment.The successful candidate will be responsible for receiving customer requests for quotations and lead times, as well as customer orders. They will create quotations,...