Industry Service Business Manager

5 dagen geleden

Lichtenvoorde, Gelderland, Nederland Marel Voltijd

Drive Commercial Success

As a key member of our Meat Service Division, you will lead a team of Service Area Managers and indirectly manage a team of Industry Support Coordinators and Spare Parts coordinators. Your primary objective is to achieve set Commercial Service Sales and growth targets for Marel's Meat Division.

Main Responsibilities:

  • Develop and manage a short and long-term plan for the commercial development of Marel Meat Service
  • Deploy the agreed plan to achieve successful goals
  • Manage and motivate a commercial team, direct sales, and supporting roles
  • Ensure effectiveness of the team by applying global processes and best practices within the sales team
  • Ensure all business intelligence and opportunity management data is up-to-date, including CRM, customer reports, installed base, and sales reports
  • Collaborate closely with the Global division/regional commercial teams and ensure commercial escalation is done as agreed
  • Ensure high customer satisfaction and alignment of all customer touchpoints
  • Develop and maintain relationships with customers through frequent on-site visits
  • Manage and maintain a pipeline of opportunities, their status, and follow-up activities
  • Collect and analyze competitive pressures and develop winning strategies
  • Proactively assist in building an overview of the competitive landscape and add information to the competitor file

Requirements:

  • Bachelor or Master's Degree in Mechanical or Electrical Engineering and/or Business Administration or similar
  • Experience in Service concepts and Products
  • Naturally outgoing individual with a profound ability to interact with customers and teams
  • Strong people management skills and self-motivation
  • 5 years' experience in Sales Management of capital goods or specific aftermarket Sales Management roles and a strong desire to lead a team of customer-facing staff
  • Analytic and results-driven, with a goal-oriented approach
  • Experience working in a multi-cultural, multi-discipline organization is an advantage

About Marel:

We are an international team of problem-solvers, united behind one common goal – to transform the future of food. Our mission is to create a world where quality food is produced sustainably and affordably. As the world leader in advanced food processing solutions, we're in the unique position to make it happen.

What's in it for you?

  • Freedom to take initiative and make a real impact in a growing global business
  • Recognition for your achievements
  • Clear objectives and realistic demands
  • An environment of trust and respect

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