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Quality Assurance Manager IT

2 maanden geleden

Den Haag, Zuid-Holland, Nederland NIBC Voltijd
Job Description

As a Quality Assurance Manager IT at NIBC, you will be responsible for ensuring that IT processes and software products meet defined quality standards and comply with regulations. You will oversee all aspects of IT quality assurance management across the entire domain/value chain, ensuring quality in IT processes, adherence to a consistent and uniform way of working, and promoting quality by design software delivery.

Main Responsibilities
  • Initiate process quality management, involving the development of a quality standard for processes, coordination of key IT processes, and conducting operational monitoring of process execution through control testing.
  • Deliver control testing reporting on IT processes.
  • Define the test strategy and product risk analysis for strategic changes within the domain/value chain, ensuring a uniform approach to quality assurance.
  • Give guidance for Quality Assurance in strategic and tactical initiatives within the affiliated Domain/value chain, ensuring adherence to quality standards.
  • Lead the implementation of the IT Quality Management Framework and change management standards within the domain, its delivery teams, and value chain(s), fostering a culture of quality by design.
Key Tasks
  • Guarantee that all changes within the affiliated domain align with the change process as outlined in the IT Quality Assurance Framework.
  • Oversee the implementation of the NIBC quality management framework within the affiliated domain, ensuring alignment with established standards and protocols.
  • Actively participate in the IT Quality Management team and Center of Expertise, bringing valuable insights and expertise to the table.
  • Contribute to the ongoing development and adherence of the IT Quality Assurance Framework and IT standards, ensuring their effectiveness and relevance.
  • Continuously monitor, analyze, and improve manufacturing processes to maintain product quality of the delivery teams.
  • Take charge of test management for strategic initiatives within the affiliated domain, ensuring a systematic and effective testing process.
  • Drive the implementation of initiatives outlined in the IT Quality Management roadmap within the affiliated domain.
  • Provide expert advice and support to delivery teams for the use of quality by design approach for tactical initiatives.
  • Conduct periodic product risk analysis and formulate domain test plans for operational changes within the affiliated domain, emphasizing proactive risk management.
  • Offer guidance and training to staff on the way of working of delivery teams.
  • Oversee the delivery of evidence for control tests and ensure timely follow-up of compliance actions within the affiliated domain, maintaining a robust compliance framework.
About the Team

You will be part of the expert team Quality Management within the staff department IRSQ. This department consists of a shared service team for Identity and Access Management services, an expert team of Risk & Security, and the expert team Quality Management. Your team develops Quality Assurance standards and implementation deliverables for the different domains within the IT organization.

About NIBC

NIBC is evolving from a financial service provider to a digital company in banking. We share a forward-thinking, can-do attitude with our clients, which we call our "THINK YES" mentality. We are closely connected, have few management levels, and short lines of communication. If you have a good idea today, you may be executing it tomorrow.

What We Offer
  • A competitive salary.
  • Several ways to support your development personally and professionally, including a personal development budget, a professional budget provided by your manager, and opportunities for growth within the company.
  • A hybrid work arrangement to maintain a healthy work-life balance.
  • Travel expenses covered or an NS-Business Card 1st class.
  • 32 holidays.
  • An excellent pension scheme.
  • A voucher to improve your home office.
  • The opportunity to take ownership and show initiative in your role.
  • The nature of our Grow to Make a Difference program enables you to be in charge of your own development, with widespread growth opportunities within IT.
  • A vitality program, annual company-wide sports & leisure days.
  • A monthly internet allowance.
  • A laptop and a company phone.
  • Excellent facilities at the office.
Requirements
  • At least 2 years of experience as a Quality Assurance Manager.
  • At least 2 years of experience in the financial sector in North-Western Europe.
  • A good understanding and practice of the Dutch language (level C1/2).
  • A deep understanding of process quality and mitigations to mature it's quality.
  • Understanding of process design methodologies (e.g. BPM).
  • Understanding of IT processes and ways to improve (e.g. Lean, Six Sigma).
  • A deep understanding of risk-based testing.
  • Test management experience.
  • Experience with definition of Quality Assurance standards, procedures, and manuals.
  • Basic architecture design principles understanding.
  • Test tooling knowledge.
  • Test automation principles knowledge.
  • ISTQB or TMap certified.
  • ITILv4 certified.