Food and Beverage Operations Manager

1 week geleden

Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

At Sea Containers London, we are dedicated to delivering exceptional service in the hospitality industry. As a Food and Beverage Operations Manager, you will be responsible for organizing the workplace and supervising employees in the execution of work such as preparing and checking banquet groups, setting up meeting rooms, and replenishing buffets.

Key Responsibilities:

  • Take orders, provide proactive information, and consult kitchen management regarding special guest requests.
  • Assist in setting up buffets, function rooms, and other venues.
  • Identify anticipated shortcomings to prevent disruptions in service flow.
  • Prepare and manage the cash register.
  • Conduct briefings and handovers effectively.
  • Allocate tasks, provide instructions, monitor progress, and quality.
  • Guide and train new employees, interns, and trainees.
  • Address and resolve inquiries, complaints, and issues promptly.

We are looking for:

  • A true storyteller with a genuine passion for service.
  • A team player who thrives in a collaborative environment, inspiring and motivating colleagues.
  • Flexibility to work weekdays and weekends, adapting to the dynamic nature of our industry.
  • A natural connector, dedicated to forging personal connections with guests and creating unforgettable experiences through personalized service.

Qualifications:

  • Minimum of 2 years of work experience in the restaurant industry; preferably in a hotel.
  • A high level of ownership, as you will be responsible for running the venues independently.
  • Fluent in English with excellent communication skills.
  • Ability to work under pressure with great attention to detail.

We offer a competitive salary and a range of benefits, including experience stay at Sea Containers London, complimentary nights at Lore Group hotels, and employee and friends & family discount rates at Lore Group hotels.

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